Front Desk - Opener

Member Services TeamChiefs Fit Our Member Services Team provides the first impression of Chiefs Fit to anyone who enters our space and is there to greet, acknowledge, and assist all members and guests.Essential Functions and ResponsibilitiesEnsuring that all members and guests check in and have active membershipsOverseeing guest and member traffic flowCollecting dues and updating billing when appropriateMonitoring and addressing membership alertsAssisting members and guests with all inquiries and concernsReporting all issues in a timely mannerContributing to maintaining the club-wide standards of cleanlinessAnswering phone calls and directing them appropriatelyHelping integrate members into the club (completing profile, taking photos, distributing barcodes)Assisting other departments when necessaryAttending all required meetingsMaintaining an active and working knowledge of Chiefs Fit as a company, as well as all services and promotionsBeing proficient in policies and directives as outlined in the Member Services PlaybookPerform other duties as assignedWork ScheduleYour daily schedule will vary throughout the week depending on the needs of the club, the staff, and the members. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.