Dietary Aid II

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

Under the direct supervision of the Diet Supervisors, the Dietary Aide performs a variety of food service, dish room duties, and cash handling duties as well as other related activities.

I. Major Responsibilities

• Follows proper hygiene and safety protocols (e.g., hand washing, glove usage, HACCP guidelines).
• Maintains a sanitary and safe work environment.
• Provides courteous customer service and communicates effectively.
• Prepares and delivers food trays accurately and efficiently.
• Operates dishwashing equipment and maintains cleanliness.
• Assists with food production, cafeteria service, and cashiering.
• Completes required training and adheres to departmental standards.
• Demonstrates flexibility, teamwork, and initiative in daily tasks.

Standard Staffing Level Responsibilities

• Complies with established departmental policies, procedures, and objectives.
• Attends a variety of meetings, conferences, and seminars as required or directed.
• Demonstrates use of Quality Improvement in daily operations.
• Complies with all health and safety regulations and requirements.
• Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility, and acceptance toward all employees, patients, and visitors.
• Maintains regular, reliable, and predictable attendance.
• Performs other similar and related duties as required or directed.
• All responsibilities are essential job functions.

II. Position Qualifications

• 1. License/Certification/Education:
• Required:
• Ability to read, write, speak & understand English at an 8th-grade level.
• Preferred:
• High school graduate.
• Serve Safe certification.

2. Experience/Skills:

• Preferred:
• Food service experience in a healthcare facility.
• Good interpersonal communication skills.
• Ability to read and comprehend patient meal ticket information.
• Ability to multitask in a fast-paced environment.
• Physical stamina for frequent movement and standing.
• Basic math skills (add, subtract, multiply, divide).

III. Physical Demands and Environmental Conditions

• Standing, pushing, pulling, bending, reaching, repetitive movements: Constantly
• Lifting/Carrying: Frequently up to 50 lbs
• Working in temperature extremes: Frequently
• Precise motor skills, hearing, and vision: Required

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We're striving to make respect a part of everything we do at UMass Memorial Health for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at View email address on click.appcast.io. We will make every effort to respond to your request for disability assistance as soon as possible.