Operations Manager

Do you have a passion for leading others, an eye for detail, and the desire to see your efforts help grow a company? Then we have a great opportunity for you! As Operations Manager at Mosquito Authority, you will oversee the day‑to‑day field operations of our organization while ensuring the quality of your team’s productivity and efficiency. In this position, you will have the opportunity to grow and improve your team’s performance and profitability in a supportive and dedicated work environment. If you thrive in a leadership role with P&L responsibilities and enjoy working with others to provide a high‑quality customer experience, this position is perfect for you! Essential Duties and Responsibilities Maintain licensing and / or certification necessary for the position as dictated by the state that allows the application of our solutions and protocols. Coordinate, manage, monitor, and motivate the field and office personnel’s daily activities and duties within the organization. Ensures all protocols are followed to include customer service, applying our 21-day barrier treatment, safety and PPE and uniform standards are followed consistently. Ensures Customer Service scripts are followed to maximize average check. Ensures the company’s fleet of vehicles are maintained and in compliance with state and Mosquito Authority standards. Provide reporting and review financial data in a timely manner. Utilize financial data to improve profitability within the unit and function within the parameters of operational budgets. Plan effective strategies and monitor existing strategies for the financial well‑being of the organization. Organize recruitment and hiring of required field staff. Establish work schedules to work load. Ensure training requirements are in accordance with Federal, State and Local jurisdictions. Act as a liaison with ownership, aiding in the development of strategic plans for organizational growth. Knowledge, Skills, and Abilities Required Bachelor’s degree preferred One to three years pest control experience preferred One to three years of a successful track record managing others Valid Driver’s license and a good driving record Must be available to work extended hours and weekends when necessary Perks Paid training Competitive compensation Additional performance‑based compensation opportunities available Healthy approach to work/life balance Flexible work from home options available. By applying for this position, I understand that I am working at a location that is owned and operated by an independent franchisee, not Mosquito Authority Corporate. I acknowledge that each independent Mosquito Authority franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Mosquito Authority Corporate is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees. #J-18808-Ljbffr Mosquito Authority Narbeth, PA