Content Systems Coordinator, Hybrid (Higher Education / Digital Content)

Scottsdale, AZ (Hybrid) | Full-Time | $71,500 - $75,000/year About the Role A large public university’s digital learning division is hiring a Content Systems Coordinator to support the content systems that power its online programs and broader web ecosystem. This hands-on role focuses on keeping content accurate, consistent, and well-organized across Drupal (the division’s CMS) and Guru (its internal knowledge base). The position sits on an AI Content Strategy and Systems team, working alongside content strategists, developers, and marketers. Day-to-day work includes publishing and updating web content, quality-checking pages before they go live, running content audits, and maintaining inventories that document what content exists and how it’s structured. The coordinator will also help pilot AI-assisted tools for improving content quality and consistency. This is a hybrid role requiring reliable commuting to the Scottsdale, Arizona office. What the Role Covers Publishing, updating, and maintaining content across web properties using Drupal, following established templates, workflows, and style standards Maintaining content within internal knowledge base platforms (Guru), keeping program information, resources, and documentation current, well-structured, and easy to find Partnering with portfolio, UX, marketing, product, and operations teams to gather accurate source information and ensure consistency across properties Owning day-to-day content update requests end-to-end, from confirming details through communicating completion Applying content governance standards including tagging, metadata, taxonomy, and template conventions Proofreading and quality-checking content before publication for spelling, grammar, formatting, brand voice, and link accuracy Supporting scheduled content audits by gathering data, populating trackers, and documenting findings Building and maintaining content inventories and trackers to support migrations and site updates Maintaining documentation of content processes, publishing procedures, and system conventions Learning and helping pilot AI-assisted tools for content quality and efficiency Qualifications Bachelor’s degree and three years of relevant experience, or equivalent combination of experience and training Bachelor’s degree in communication, marketing, English, journalism, information science, or related field preferred Experience with content publishing, content strategy, communications, or editorial supportExperience updating and publishing content in a CMS (Drupal experience a plus) Experience maintaining content in a knowledge base, wiki, or documentation platform (Guru, Confluence, Notion, SharePoint) Strong attention to detail and proofreading/editing skills, including experience applying a style guide across high-volume work Familiarity with basic HTML and comfort working in a CMS source or code view Strong organizational skills and comfort with spreadsheets, trackers, and work management platforms (Jira, Airtable) Familiarity with SEO fundamentals, metadata, taxonomy, and accessibility standards (WCAG) Strong collaboration and communication skills Interest in AI tools and how they can improve content workflows Compensation and Benefits Healthcare, financial security, and retirement benefits Tuition reduction for employees, dependents, and spouses #J-18808-Ljbffr Mediabistro