Server Assistant l Runner/Busser (tipped)

Server Assistant l Runner/Busser (tipped)

Donohoe Hospitality Services is proud to offer an exciting opportunity for a dynamic and talented Server Assistant-Busser/Runner to join a team where modern design, elevated hospitality, and an energetic atmosphere come together to create an exceptional workplace experience—at the AC Hotel | Residence Inn Reston.

Step into a workplace that's as dynamic and elevated as the experience we deliver. At the AC Hotel Reston | Residence Inn Town Center, you're not just joining a team—you're becoming part of a thoughtfully designed, high-energy environment where style, innovation, and hospitality come together. Located in the vibrant Reston Gateway community, our hotel blends modern sophistication with effortless functionality, creating a space where both guests and team members can thrive.

From sleek, European-inspired design to intuitive technology and curated spaces, every detail is intentional—and so is our approach to teamwork. Whether it's the buzz of the AC Lounge transforming from a daytime workspace to an evening social hub, the refined simplicity of the AC Kitchen, the dynamic energy of SEVEN Restaurant & Bar, or the elevated atmosphere of our rooftop lounge, SYN, you'll be part of an experience that's fresh, engaging, and always evolving.

We're driven by a shared commitment to delivering "The Perfectly Precise Hotel™" experience, and that starts with our people. Here, your ideas are valued, your growth is supported, and your contributions directly shape the guest journey. If you're passionate about hospitality, thrive in a collaborative environment, and want to be part of something modern, stylish, and forward-thinking—this is where you belong.

At Donohoe Hospitality Services, we believe great work deserves great rewards. That's why we offer a comprehensive, thoughtfully designed benefits plan for eligible associates and their family members.

Health, dental, and vision insurance coverage, paid time off, 401K matching program for eligible associates, leave options, and exclusive hotel discounts… and that's just the beginning. Our goal is to provide meaningful benefits that enhance your lifestyle, support your well-being, and give you the flexibility you need to thrive. (Benefits eligibility begins at 32+ hours per week.)

We also put your earnings in your hands—literally. With daily pay access, you can get paid the same day you work, giving you more control, flexibility, and confidence in managing your finances.

What will I do?

Bring energy and attention to detail to every shift by creating a clean, polished, and guest-ready environment across the restaurant, restrooms, and service areas. Set the tone for smooth operations by fully stocking and organizing the bus stand to ensure seamless transitions between shifts. Deliver prompt, attentive support to guests by assisting with bread-and-water service, clearing and resetting tables, and keeping beverages refreshed in accordance with service standards. Maintain a sharp eye for cleanliness by checking high chairs and booster seats, managing trash removal, and keeping floors spotless throughout the restaurant and bar.

Play an active role in the guest experience by supporting servers with food delivery, plate presentation, and order coordination, while anticipating needs before they arise. Keep operations running efficiently by transporting dishes to the dish area, separating and managing linens, and ensuring all service areas remain organized and functional. Adapt quickly to the restaurant's flow by rearranging tables for special events or large parties and stepping in wherever needed to support the team. Uphold a high standard of cleanliness by vacuuming, mopping, and maintaining all restaurant surfaces and storage areas, while ensuring ice caddies and beverage stations are always stocked and ready. Communicate proactively with leadership and keep supervisors informed of any issues to ensure a smooth, elevated dining experience for every guest.

Additional Responsibilities

• Adhere to all work rules, procedures, and policies established by the hotel, including, but not limited to, those contained in the employee handbook.
• The hotel operates 24 hours a day, 7 days a week. Department schedules must accommodate fluctuating business demands, and employees may be asked to work shifts other than those they prefer or normally work.

Required Skills & Abilities

This role requires the ability to lift, push, pull, and transport objects weighing up to 30 pounds continuously, as well as frequently bend and stoop throughout the shift. Candidates should be comfortable standing for extended periods while maintaining energy and attentiveness, communicate effectively with guests, and meet established standards of professional appearance. A self-starter mindset is essential, with the ability to take initiative and stay proactive in a fast-paced environment.

The Donohoe Difference

At Donohoe Hospitality Services, the "Donohoe Difference" is more than a philosophy—it's the foundation of how we work, lead, and serve. We take pride in creating a workplace where respect starts with our guests and extends to every member of our team, fostering an environment built on trust, collaboration, and genuine care. Our culture is rooted in equity, diversity, and inclusion, where different perspectives are celebrated, and diverse talent is not only welcomed but actively developed and promoted. We believe that by investing in our people and creating growth opportunities, we strengthen our teams and elevate the guest experience. The result is a positive, supportive, and forward-thinking workplace where individuals feel valued, empowered, and inspired to do their best every day.

Equal Opportunity Employer