Billing Specialist

Billing Specialist, WealthHUB is a global insurance and employee benefits broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services.We lead our communities with integrity, driven to make things better, both now and in the future. We serve, inspire, and thrive while maintaining an entrepreneurial spirit. We innovate, collaborate, and achieve success together, focused on the tomorrows for all.We Are The Perfect Fit If You:Are detail-oriented and take pride in accuracy — you understand that billing errors have real client and revenue consequencesAre comfortable working with data in Excel and eager to learn billing platforms like OrionCommunicate clearly and professionally, whether responding to an advisor question or flagging a discrepancy to your managerAre a self-starter who follows a process carefully and asks the right questions when something doesn't look rightAre excited to contribute to a team in active growth — centralization projects, new platform implementations, and process builds are part of the jobAre early in your career and looking for a role where you can build a strong foundation in financial services billing and operationsJob Purpose:The Billing Specialist, Wealth supports the accurate and timely processing of advisory fee billing across HUB's wealth management client base. Working within the Orion platform and coordinating with custodians including Charles Schwab, Fidelity, and TIAA-CREF, this individual will assist with the full billing cycle for wealth advisory fees — including invoice creation and distribution, fee reviews against client contracts, reconciliation, and reporting. This role will also support active centralization and platform modernization efforts as HUB scales its billing operations. This is an entry-level role well-suited for a detail-oriented candidate looking to build a career in financial services operations.Key Responsibilities:Invoice Creation & DistributionPrepare and distribute advisory fee invoices to wealth management clients on a monthly and quarterly basisCalculate fees based on established fee schedules, current AUM data, and contractual billing arrangementsEnsure invoices are accurate, complete, and issued within billing cycle deadlinesMaintain organized records of issued invoices and client billing historyFee Reviews & Contract ComplianceConduct periodic fee reviews to verify that billed amounts align with executed client contracts and fee schedulesIdentify and flag discrepancies between contracted rates and amounts billed, escalating for resolution as appropriateSupport the maintenance of fee schedule documentation and ensure records reflect current contractual termsAssist in auditing billing configurations in Orion against client agreements on a recurring basisOrion Billing OperationsAssist with quarterly and monthly advisory fee billing runs in Orion across wealth management client accountsSupport the maintenance of household structures and billing parameters in Orion in alignment with client agreementsCoordinate with custodians (Charles Schwab, Fidelity, TIAA-CREF) to obtain accurate asset data and confirm fee collectionReconciliation & Exception ManagementReconcile billed advisory fees against custodian feeds and Orion records, identifying and escalating discrepancies in a timely mannerProcess fee adjustments, credits, and write-offs in accordance with approval workflows and company policyMonitor outstanding receivables and follow up on unpaid or disputed invoices with advisors and custodian contactsDocument billing exceptions and resolutions for audit trail purposesReporting & Month-End CloseSupport month-end close activities related to advisory fee revenue recognition and deferred billingGenerate and distribute billing reports and aging summaries for management reviewCollaborate with the accounting team to ensure billing activity is accurately reflected in the general ledgerCentralization & Platform ProjectsAssist with ongoing billing centralization initiatives, including data migration, process documentation, and workflow standardization across entitiesSupport implementation and testing activities related to new billing platforms and system enhancementsParticipate in process improvement efforts and contribute to building scalable billing operations as the platform growsQualificationsNo prior billing experience required; 0–1 years of experience in billing, accounts receivable, accounting, or a related field preferredAssociate's or Bachelor's Degree in Accounting, Finance, or Business Administration preferred; equivalent coursework or work experience consideredExposure to wealth management, RIA, financial services, or third-party administration a plus but not requiredClear written and verbal communication skillsAbility to manage competing priorities and meet deadlines during peak billing periodsEagerness to learn in a fast-paced, growing environmentSkillsMicrosoft Excel (intermediate: VLOOKUP, XLOOKUP, pivot tables, formulas)Orion (or comparable billing/portfolio management platform) — training providedCustodial platform familiarity: Charles Schwab, Fidelity, TIAA-CREF (preferred, not required)General ledger and accounting systemsAttention to detail and data accuracyTime management and prioritization in a high-volume environmentFeatured Benefits:Compensation: $25.00-$28.85 per hour6% yearly discretionary bonusMedical insurance, Vision insurance, Dental insurance, 401(k) plus match, Company Paid STD, Life Insurance, & parental leaveMonday-Friday (8am-5pm)2 weeks of vacation, sick leave, personal days, and floating holiday'sHybrid scheduleNo travel requiredHUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. 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