Patient Services Coordinator

**Patient Services Coordinator**Location - **West Pembroke Pines clinic**, Pembroke Pines FL, 33023**Grow Your Career. Make a Difference. Thrive in Outpatient Care.**As a **Patient Services Coordinator** at **CORA Physical Therapy**, you’ll be a vital part of our clinic support team by providing meaningful patient interactions and exceptional customer service. You’ll perform a wide range of administrative tasks at the front desk of a dynamic therapy office, and above all, you’ll help create a great first impression and overall patient experience by demonstrating empathy and enthusiasm.**Why Choose CORA*** **Outpatient Setting** - Make real connections and see your impact.* **Competitive Pay** - Your skills and dedication are recognized.* **Time Off -** Generous paid time off that grows with tenure and paid holidays* **Full Benefits Package -** Medical, dental, vision, disability & life insurance.* **401(k) Program -** Invest in your future.* **Tuition Reimbursement -** Continue your education without the burden.* **Professional Development –** Internal career growth opportunities, leadership training, and mentorship.* **Technology that Works for You -** EMR automations and AI-powered tools to save time.\\*Benefits vary based on employment type.**What You'll Do**As a **Patient Services Coordinator** at CORA, you’ll:* Greet patients warmly and build rapport through in-person and phone interactions.* Screen and answer incoming calls promptly; take messages, and relay information as needed.* Verify outpatient therapy insurance benefits (where applicable) and advise patients of financial responsibilities such as co-pays, deductibles, or co-insurance.* Manage incoming physician referrals and prescriptions; communicate first visit expectations to new patients.* Scan insurance cards, ID cards, and relevant paperwork into patient files.* Collect co-pays and deductibles, provide receipts, balance daily collections, and submit charges to the Clinic Manager.* Maintain a clean, organized, and welcoming clinic environment; sanitize spaces according to CDC guidelines.**What You'll Need*** High school diploma or GED* Recent customer service experience required* Proficient in Microsoft Word and Excel* Strong communication, organization, and time management skills* Reliable, honest, and adaptable in fast-paced team environments* **Preferred:** Experience in a healthcare office, familiarity with basic medical terminology, and fluency in Spanish.**Who We Are**CORA Physical Therapy is a network of outpatient clinics serving communities across 10 states. We believe every patient deserves high-quality care, and every team member deserves the tools and support to thrive. Our culture is built on gratitude, curiosity, collaboration—and a commitment to **Treat Everyone Right.****Apply today** to become a **Patient Services Coordinator** with a team that sees the best in you.CORA Physical Therapy is an Equal Opportunity/Affirmative Action employer committed to building a team that reflects the diverse communities we serve. #J-18808-Ljbffr CORA Physical Therapy