Chemist/Customer Service Representative

Job Description

Job Description

Benefits:

• 401(k)
• Health insurance
• Paid time off

IGK is looking for a chemist/customer service rep to join our research team and participate in high-level, complex research projects. We seek a qualified candidate who has an expert understanding of lab procedures. They will test chemical substances through various methods to ensure the safety, functionality, and quality of a chemical product. The chemist will also be responsible for generating comprehensive technical reports that provide insight into a project, allowing the team to devleop solutions as needed and conduct any additional tests.

Objectives of this role:

• Prepare, weigh and use solutions for various laboratory procedures;
• Analyze chemical substances to identify their composition;
• Customize formulas and run tests to improve the quality of a chemical product;
• Draft detailed reports conveying experimental results and presenting findings to other scientists;
• Monitor laboratory equipment to minimize malfunctions and adhere to safety regulation;
• Customer visits for problem shooting and product research development;

Responsibilities

• Develop and conduct tests for chemical ingredients, substances, and materials;
• Participate in high-level chemical research projects and create improved testing methods;
• Sterilize all used equipment and organize tools in safe areas;
• Use chemical substances or sources like heat and energy to produce reactions;

Skills and Qualifications

• Bachelor's degree (or equivalent) in chemistry, or other relevant field;
• Strong knowledge of laboratory technology, tools and tests;
• Clear written communication skills to produce accurate lab reports;
• Solid understanding of lab health and safety regulations;
• Exceptional analytical research skills;
• Adequate computer skills;

Preferred Qualifications

• Experience working in a laboratory setting;
• Additional certifications relevant to region;
• Excellent time-management skills when meeting important deadlines;
• Ability to think strategically and develop effective solutions;
• Expereince in sealant manufacturing is an asset;
• Motivated and a positive attitude a must;
• Assist in customer trials;
• Ready to be available for customer site visits;
• Assist production in new product development;