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Patient Support Coordinator

Visiting Docs

Job Description

Job Description

Patient Support Associate – Medical Office

Location: Cambridge, NY and Hoosick Falls, NY - must have the ability to travel between both locations.

We are seeking a reliable and personable Patient Support Associate to assist with daily operations in our outpatient medical practice. This part-time opportunity is ideal for someone who enjoys interacting with patients, staying organized, and working collaboratively within a healthcare setting.

The selected candidate will play an important role in helping patients navigate their visits while supporting both administrative and basic clinical workflows.

Position Highlights:

  • Part-time schedule

  • Daytime office hours only

  • Professional and team-oriented work environment

  • Opportunity to grow within an established healthcare organization

Essential Duties:

  • Assist with patient check-in and appointment coordination

  • Communicate with patients regarding scheduling, follow-ups, and general inquiries

  • Update and maintain patient records within the electronic medical record platform

  • Verify insurance information and assist with administrative paperwork

  • Provide support to clinical staff with intake processes and vital signs

  • Help ensure smooth daily office operations and patient flow

  • Deliver courteous and professional customer service at all times

Qualifications:

  • Previous experience in a healthcare office preferred

  • Experience in patient services, medical reception, care coordination, or medical assisting is a plus

  • Comfortable working with EMR/EHR systems and standard office technology

  • Strong communication and multitasking abilities

  • Dependable, detail-oriented, and able to work independently when needed

  • Positive attitude with a patient-first approach

Schedule:

Tuesday, 9 AM - 5 PM

Thursday, 9 AM - 5 PM

Friday, 9 AM - 2 PM

Vacancy posted 23 days ago
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