Supervisor, Production

Supervisor, Production

At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. As the world's leading manufacturer of high-quality chocolate and cocoa products, our actions truly shape the future of our industry. We are a business-to-business company, serving the entire food sector, from the cocoa bean to the finest chocolate product. We are a company with a purpose, we believe in doing well by doing good and reinvesting in the communities we operate. We have a long-standing commitment to sustainability and our goal is to shape a sustainable cocoa and chocolate future. We are headquartered in Zurich, and have more than 12,000 passionate employees working in more than 40 countries worldwide. We are very proud of who we are and what we do. And of course, we are always looking for talented people to help us have a positive impact on our industry and beyond!

The Production Supervisor is responsible for the day-to-day operations and projects for production. Working hours: Monday to Friday, 7 pm to 7 am (Night Shift). Needs flexibility. Example: 6 months nights, and then 2 weeks on day shift.

Key responsibilities include:

• Ensure compliance with safety, sanitation, GMP, and HACCP requirements.
• Supervise Changeover Coordinators, Shift Coordinators, and Operators.
• Audit shift performance across molding, retail, CCC, and receiving areas, including startups and changeovers.
• Investigate safety concerns and conduct regular site inspections.
• Monitor and improve line performance based on daily speed standards.
• Review finished products for quality, packaging, and code compliance.
• Drive waste reduction, rework, and yield improvement initiatives.
• Investigate customer complaints, perform root cause analysis, and implement corrective actions.
• Ensure proper operation and maintenance of departmental equipment.
• Maintain KPI tracking and visual management boards.
• Identify training needs and ensure employee training and cross-training, including agency staff.
• Evaluate employee performance, manage timecards, handle injury reports, and support hiring processes.

About you:

• High school diploma or GED required.
• 3 to 5 years of experience working in a manufacturing environment.
• 3 to 5 years of people leadership experience (important).
• Ability to perform physical activities including standing, sitting, walking, climbing stairs, bending, kneeling, squatting, and stooping for extended periods.
• Ability to push/pull up to 50 lbs using assisted equipment.
• Must be able to work in varying weather conditions, temperatures, and high-noise environments.
• Computer skills, SAP preferred.

What you can expect from Barry Callebaut:

• Competitive salary (80k to 99k annually) and comprehensive benefits package.
• Environment that welcomes workplace flexibility.
• An atmosphere where diversity is embraced, and inclusivity is second nature. We call it #OneBC! Just ask our champions with the Americas Women's Forum and the Racial Equality Forum!
• Ability to grow personally and professionally within an organization that values development and internal career growth.
• Be part of our mission in making sustainability the norm through Forever Chocolate with priorities centered around prospering farmers, zero child labor, carbon and forest positive, and creating 100% sustainable ingredients in all of our products.