Adventure Rental Technician (UTV, Slingshot & Snowmobile Rentals)

Benefits: Company parties Dental insurance Employee discounts Free uniforms Opportunity for advancement Paid time off Adventure Technician (UTV, Slingshot & Snowmobile Rentals) Location: Spearfish Canyon Adventures – Spearfish Canyon, SD Employment Type: Full-Time / Seasonal / Part-Time (Flexible) Position Overview Spearfish Canyon Adventures is seeking reliable, customer-focused Adventure Technicians to support our Polaris UTV, Slingshot, and snowmobile rental operations. This role is hands-on, fast-paced, and guest-facing—ideal for someone who enjoys the outdoors, problem-solving, and delivering exceptional experiences. Adventure Techs are responsible for ensuring guests have a safe, smooth, and memorable rental experience from check-in to return. Key Responsibilities Guest Experience & Front Counter Greet guests and provide a welcoming, professional first impression Check guests in and out for rentals efficiently and accurately Review rental agreements, safety guidelines, and operating instructions Answer incoming calls and assist with reservations, questions, and bookings Handle payments and maintain accurate transaction records Rental Operations Prepare machines (UTVs, Slingshots, snowmobiles) for guest use Conduct pre-ride safety briefings and equipment walkthroughs Inspect units before and after rentals for damage or maintenance needs Ensure all waivers and documentation are properly completed Rescues & Field Support Respond to guest issues in the field, including breakdowns or navigation assistance Perform basic troubleshooting and minor repairs when needed Safely transport or assist guests back to base when necessary General Duties Maintain cleanliness and organization of the rental facility and equipment Assist with fueling, staging, and minor upkeep of vehicles Support team members during busy periods Uphold all safety policies and procedures Qualifications Strong customer service and communication skills Comfortable working in a fast-paced, outdoor environment Mechanically inclined (preferred but not required) Ability to operate UTVs, Slingshots, and/or snowmobiles (training provided) Valid driver’s license with clean driving record Ability to lift 50+ lbs and work on your feet for extended periods Must be dependable, punctual, and team-oriented Preferred Experience (Not Required) Powersports, outdoor recreation, or rental experience Basic mechanical or maintenance background Experience handling guest services or reservations Work Environment Outdoor, all-weather conditions Weekends, holidays, and peak tourism seasons required Variable hours depending on season and demand Compensation & Perks Competitive hourly pay (based on experience) Tips and/or commission opportunities Employee discounts on rentals and resort amenities Work in one of the most scenic locations in South Dakota What We’re Looking For Someone who: Takes ownership and solves problems without being asked Stays calm under pressure and handles guest issues professionally Enjoys being outdoors and working with people Represents the brand with energy and positivity Pay DOE. EOE. $17-$22/Hr. #J-18808-Ljbffr Spearfish Canyon Lodge