Customer Service Representative

Customer Service Representative

Specialized thermoplastic adhesive films, heat seal adhesives, and a garment decoration company, local in Aurora, Indiana

Highly motivated Customer Service Rep

Elwood Staffing associates are eligible for a comprehensive and competitive benefits package plus an exclusive savings program, including:

• Medical/Vision/Dental/Rx plans
• Holiday Pay
• Teladoc (online care)
• Referral Bonus Incentive
• Weekly Pay
• 401k
• And More!

Customer Service Representative Details:

• Temporary position
• $ 16.00 to $ 20.00 / hour
• Full Time work available
• First Shift (Monday through Friday from 08:00am to 04:30pm)

We are seeking a highly skilled and customer-focused Customer Service Representative to join our dynamic team. The ideal candidate will be responsible for providing exceptional customer service, handling customer inquiries and complaints in a professional manner, and resolving issues in a timely and efficient manner. The successful candidate will have experience in sales and client services.

Proven experience in customer service, sales, or a related field. Excellent communication and interpersonal skills, with the ability to communicate effectively with customers and colleagues in a fast-paced environment. Proficiency in using computerized systems to record and track customer interactions. Experience working in an office environment, with a strong understanding of office procedures and technology. Strong phone etiquette skills, with the ability to handle customer inquiries and complaints in a professional manner. A strong commitment to customer satisfaction, with the ability to resolve issues in a timely and efficient manner. A high school diploma or equivalent required; related college courses and fluency in Spanish would influence compensation

Resume/Face to face process Drug screen and Background check required

• Applicant may be subject to a background check
• Pre-employment drug screen is required as a condition of employment

A conviction record will not necessarily prevent you from being employed. You will be required to complete and submit a questionnaire. We will consider your age at the time of the offense, when the offense occurred, the seriousness and the nature of the offense, as well as any rehabilitation to determine your employability.

We are an Equal Opportunity Employer and celebrate diversity at all levels of our organization.