Business Reporting Analyst

Business Initiative/Purpose: (Goal, Business Impact, Accomplishments from the work)

• Digital and Marrketing Performance
• Reporting governance + KPI development + process improvement + AI enablement + operational excellence

Bachelor Degree: (Required, Preferred or Not Required)

• Preferred.

Role Responsibilities: (what they will be doing)

• "Develop, automate, and maintain weekly and monthly digital and marketing performance reporting routines and dashboards.
• Support design, testing, and implementation of AI-enabled reporting and analytics agents.
• Develop and enhance KPI frameworks, scorecards, and operational performance metrics to support business decision-making.
• Proactively monitor production, balances, and marketing performance data to identify anomalies, emerging trends, and operational risks.
• Perform root cause analysis and partner with business, data, and technology teams to research and resolve performance variances.
• Identify opportunities to improve operational efficiency, standardize reporting processes, and reduce manual effort through automation.
• Define, implement, and monitor metrics and controls to ensure adherence to established business processes, reporting routines, and governance standards.
• Document and standardize reporting methodologies, KPI definitions, and AI-enabled processes to drive consistency and scalability across the organization.

Must Have Skills/Prior Experiences: (Vendor should not submit any candidate that does not have these skills/prior experience.)

Qualifications

• 5+ years of experience in business analysis, reporting, analytics, process improvement, or performance management.
• Strong analytical, problem-solving, and process optimization skills.
• Experience with Excel, SQL, Power BI, Tableau, or similar reporting and analytics tools.
• Ability to translate complex data into actionable business insights.
• Experience with AI, automation, digital analytics, or performance reporting preferred.

Plus/Nice to Have Skills/Prior Experiences: (Hiring Manager DOES NOT require these skills/ prior experience. However candidates with any of these will be looked at first.)

• Experience supporting digital banking, deposits, marketing, customer acquisition, or performance analytics functions.
• Experience developing KPI frameworks, scorecards, and executive performance reporting.
• Familiarity with AI, generative AI, agent development, automation tools, or workflow optimization initiatives.
• Experience identifying and implementing operational excellence and process improvement opportunities.
• Experience creating controls, governance routines, and performance metrics to monitor adherence to business processes and standards.
• Knowledge of data quality management, anomaly detection, production monitoring, and root cause analysis methodologies.
• Experience with Power BI, Tableau, Qlik, SQL, Python, or other analytics and visualization tools.
• Experience working in Agile, product, marketing, analytics, or cross-functional business environments.
• Financial services, digital marketing, or customer analytics experience preferred.
• Strong ability to translate business needs into scalable reporting, automation, and process solutions.

EEO

“Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”