On call Banquet Server

186 rooms 4500 sq. ft. meeting/event space

Amenities: 24-hour fitness center indoor pool restaurant and bar with outdoor lounge complimentary hot breakfast daily.

Located in downtown Indianapolis this property attracts both business and leisure demand-offering strong career growth in a thriving Midwestern market. With a residential-style feel in an urban setting its ideal for leaders who value both guest comfort and brand-driven operations.

Job Title: Banquet Server Department: Banquets Supervision Exercised: None Supervision Received: Banquet Captain F&B Manager Assistant General Manager and Executive Chef. JOB SUMMARY Responsible for ensuring that excellent guest service is provided and carrying out daily duties. Serves meals and beverages at Banquet events in the hotel by performing the following duties to ensure that food and beverages are served promptly and the room is presentable. JOB DUTIES Provide exceptional guest service and carries out daily duties in accordance with Hyatt Standards Prepare rooms and tables for breakfast lunch or dinner and rooms are set (table linen silverware glassware food area) Standards. Assists the Banquet Captain Food & Beverage Manager and/or Executive Chef with any preparation needs Serves guest breakfast lunch or dinner and beverages from the bar as required Make sure the soup ladles tossed salads portions pies and desserts coffee is brewed and performs other service as determined by functions size and guest requirements. Participates in all dining room service including cocktail service. Prepare and serve alcoholic and non-alcoholic drinks consistent with the hotels standard drink recipes. Ensure that the set-up of the banquet function is completed in a timely manner. Ensures that meeting rooms are clean and maintained. Trains new employees in service banquet and guest service skills Maintain interdepartmental relations with the kitchen sales and housekeeping departments ensuring all requirements are met. Assist in the cleaning and resetting of banquet room(s); Perform all assigned side work to include replenishing condiments and restocking banquet shelves with supplies.

Greet host and respond to requests in a friendly and courteous manner

MINIMUM REQUIREMENTS

High school graduate or equivalent. Must be at least 18 to serve alcohol.

Complete knowledge of food and beverage preparations service standards and service etiquette

Knowledge of the appropriate table settings and flatware

Ability to read speak listen and comprehend the English language in order to communicate effectively with team and guests alike

Accurately perform all essential job functions

Ability to comprehend and apply written product-labeling instructions to enable the safe application of products and processes within the hotel

Ability to remember recite and promote the variety of menu items

Ability to adjust quickly to changing conditions in the restaurant room service and banquet functions

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited principles exist

Ability to interpret a variety of instructions furnished in written oral diagram or schedule form Alcohol Awareness Certificate. Must have current liquor license and knowledge of safe food handling.

HRI is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race color religion gender sexual orientation gender identity national origin age disability veteran status or any other protected status prohibited under Federal State or local laws. All employment decisions are based on valid jobrelated requirements .