Full-Time Assistant Manager

Full‑time Assistant Manager position to support the Store Manager in achieving the store’s objectives, including sales targets, recruitment, and team development, at Hot Topic’s Willowbrook Mall location. What You’ll Do You’re Harry Potter and Luke Skywalker rolled into one; you can handle anything that comes your way while driving sales and building lifelong relationships with our customers. Support your Store Manager in achieving the sales plan and/or comp sales goals. Help recruit, develop, and retain a super collaborative, passionate team to run your store alongside you. You’re the store’s #1 fan – you’ll create buzz and customer engagement through promotion of new products, use social media platforms, and additional benefits such as BOPIS and curbside pickup. Provide leadership around running an operationally sound business; you’ll bring the right balance of ops, delegation/autonomy, and customer‑first selling practices. Keep watch (like the Night’s Watch) on shrink/loss prevention, payroll hours, and associate schedules. Collaboratively communicate with retail leadership and HQ partners on trends & customer feedback. Run sales reports and use data to help guide your strategy to hit sales targets. You’ll merchandise the store in a compelling way, leveraging planograms as a guide, while launching all promos on time. In partnership with your Store Manager, you’ll develop your team of loyal associates that are high‑performing and customer‑focused. What You’ll Need At least 1‑2 years of retail store management experience. If you love music and pop culture, you’re in the right place! You’ve led teams to success and want to experience more of it. You’ll have skills to pay the bills: communication, recruiting, operations (payroll, reporting, scheduling, merchandising), and be a developer of your peeps. You have Avenger‑like skills: communication, time management, professionalism, operations, and a drive to develop your peeps. A high school diploma or GED equivalent. If you have a degree, even better. Roll with the punches. Retail is a fast‑changing industry and you like catching curveballs thrown your way. The usual retail stuff (with or without reasonable accommodation): able to navigate your way around the store, merchandise product utilizing approved store equipment, and pack and unpack boxes of awesome merch that may weigh up to 50 pounds. #J-18808-Ljbffr Hot Topic