Banquets Server - Banqueting Operations

Banquet Server

Under the direction of the Banquet Manager, the incumbent serves the guests in accordance with the Seminole Hard Rock Hotel & Casino standards.

Essential Job Functions:

• Sets up banquet meal functions as prescribed by the Banquet Function sheet.
• Provides prompt and professional service during banquet meal functions. Ensures that guest safety is of paramount consideration in the set-up of the room and in the arrangement and performance of all banquet food service.
• Performs tableside or buffet food preparation and service as required.
• Ensures that banquet work station is clean and stocked with all items needed for the banquet function. Maintains a clean and orderly work station at all times.
• Informs supervisor of any problems and/or guest complaints.
• Assists other banquet associates when needed.
• Cleans off all glasses, silver, china, etc from all dinner tables, reception tables, and buffet tables during and after the function.
• Completes all banquet server side work.
• Greats guests as seated. Continually monitors guests to ensure that their needs are met.
• Must wear appropriate uniform and maintain personal cleanliness.
• If appropriate, servers all alcoholic beverages knowledgeably and in strict compliance with all applicable alcoholic beverage laws.
• Performs other duties as assigned by management.

Qualifications:

High school diploma or equivalent with a minimum of two (2) years of experience preferred.

Work Environment:

• May be exposed to casino related environmental factors including, but not limited to, second hand smoke and excessive noise.
• While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.
• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
• The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public.
• Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.

Closing:

The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.

As part of Seminole Gaming's employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to:

• Credit Check
• Criminal Background Check

Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).