Credit Department Clerk

Job Description

Job Description

Credit Department Clerk

Cypress Bank, SSB

• Location: Pittsburg
• Status: Full Time
• FLSA Status: Non-exempt
• EEO Category: Administrative Support
• Reports to: Josh Cato
• Revised: 07/21/2026

Job Description

About the Role

Cypress Bank's culture supports customers in achieving their financial goals and dreams. The Credit Department Clerk provides administrative and operational support to the lending function and works closely with lenders and other personnel to facilitate efficient loan processing, maintain regulatory compliance, and deliver excellent customer service throughout the loan lifecycle.

Job Duties:

• Creates credit files on new customers.
• Prepare and review consumer and commercial loan documents.
• Maintains credit files including background and historical data, financial statements, supporting documents, loan commitments, collateral and correspondence.
• Performs documentation exception monitoring and loading.
• Obtains credit reports from credit bureau.
• Responds to inquiries and requests from loan officers.
• Reviews and processes daily reports including New Customer Report, Loan Audit Exception Review, File Maintenance, Loan Verifications, and Regular Payouts.
• Compares next-day review of Fiserv-generated reports against loan documents and officer worksheets from all branches.
• Scans loan documents for the purpose of record retention.
• Completes loan maintenance for loan and customer files.
• Manages credit disputes using e-OSCAR.
• Files and releases titles.
• Assists in preparing reports for the Board of Directors.
• Balances and tracks credit life.
• Provides audit assistance.
• Responds to customer inquiries.
• Performs research for various projects and departments.
• Picks up, sorts, and delivers mail.
• Other duties as assigned.

About You

Qualifications & Skills:

• Understands responsibilities under the Bank Secrecy Act through initial and periodic training.

• Excellent communication, conversational, and people skills with a positive attitude.
• Good computer and telephone skills.
• Team oriented with good problem solving skills and attention to details.

• Ability to lift up to 25lbs.

Education, Experience & Licenses:

• High School Diploma or GED required.

Work Location: Cypress Bank, SSB at 120 S. Greer Blvd. Pittsburg, TX 75686.

Schedule: Monday through Thursday from 8:30am-5:00pm and Fridays from 8:30am to 5:30pm.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is often required to: sit; use hands in repetitive motions to finger, grasp, handle or feel; and talk or hear. The employee is occasionally required to: stand; walk; and lift or reach with hands and arms. The employee must be able to lift up to 25 pounds.

Must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours or travel off site whenever required or requested by management. Must be capable of regular, reliable and timely attendance. Must be capable of climbing / descending stairs in an emergency situation.

Specific vision abilities required by this job include: The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation/inspection of machines and/or using measurement devices at distances close to the eyes.

What We Offer

Compensation & Benefits: Starting salary is dependent upon and may vary according to relevant experience and/or qualifications. We offer an extensive benefits package that includes, but is not limited to medical, dental, vision, and life insurance. Coverage is available to employees and their eligible dependents in accordance with our written plan documents. You may also be eligible for a retirement savings plan, including 401(k), long-term disability benefits, education and training benefits, and discounts on banking products and services. We also offer paid vacation and sick time and paid holidays. Vacation and Sick accruals are dependent on position, status (Full time or Part time), and years of experience in accordance with our Employee Policy.

We are an Equal Opportunity Employer and qualified applicants, or employees will receive consideration for employment without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, mental or physical disability, genetic information, protected veteran status, or any other category protected by applicable federal, state, or local laws.

Cypress Bank, SSB does not sponsor applicants for work visas. All applicants must be legally authorized to work in the US.

No Recruiters or unsolicited agency referrals please.