IT Field Technician

NEW Full Time Role Summary This position involves providing comprehensive technical support for hardware, software, and network systems in a field environment. The role requires a seasoned professional with extensive experience in troubleshooting, installing, and upgrading Windows 10 systems, as well as supporting networking and communication technologies. The individual will work primarily on-site, supporting clients and maintaining infrastructure across West Texas. Responsibilities Perform hardware and software troubleshooting, installation, and upgrades on Windows 10 systems. Install, configure, and troubleshoot Microsoft Office applications and other desktop software. Provide network support, including LAN/WAN configuration, cable installation (Cat5, Cat6, Fiber), and network communications troubleshooting. Rack and stack networking equipment in technical environments. Maintain and support communication technologies such as Cisco, Aruba, and Ubiquiti radios. Support mobile device enrollment, application deployment, and updates on iOS platforms. Manage Active Directory user and computer objects, including implementing Group Policy basics. Document technical processes and incident reports accurately within service management systems. Utilize rental vehicles for daily travel within West Texas, including overnight stays as required. Communicate effectively with clients and team members regarding technical issues, solutions, and project updates. Qualifications 5-10 years of experience in field technical support, network installation, and troubleshooting. Strong customer service and communication skills. Proficient in Windows 10, Microsoft Office, and troubleshooting desktop software. Demonstrated experience with hardware installation and troubleshooting. Knowledge of LAN/WAN technologies, cable installation, and network communications. Familiarity with Cisco, Aruba, and Ubiquiti radio technologies is highly preferred. Experience with Microsoft SCCM/Intune, Citrix, and Active Directory concepts is a plus. Valid driver's license and ability to operate rental vehicles. Flexibility to travel daily within West Texas, including overnight stays. Ability to work on-site in Midland, TX. Publishing Pay Range: $30.00 - $35.00 hourly This position is based in office and requires employee to work on-site. About GDH: At GDH, we believe in the power of people and the importance of caring. Our culture statement, "We care about people," isn't just a tagline - it's the core of everything we do. GDH is a premier staffing and talent solutions company dedicated to helping businesses find the best talent and assisting job seekers in finding their dream jobs. Who We Are: GDH, founded in 2001, has grown into a leader in providing staffing solutions across various industries. We specialize in IT across several sectors, connecting top talent with leading enterprises. As a Best of Staffing firm recognized for excellence in client, employee, talent, and women's services, we pride ourselves on our commitment to quality and service. GDH Benefits Health benefits include three medical insurance options with access to KISx Card, Zero Card, and HealthJoy concierge services. Other plan offerings include dental, vision, life, disability, supplemental insurance, and pet insurance plans. Enjoy additional perks like holiday pay, 401(k) plan, direct deposit, an employee referral program, work-life balance benefits, a Wellbeats membership, a discounted gym membership program, and more! For more detailed information on benefits, please go to GDH's website under the tab for candidates. GDH provides equal employment opportunities (EEO) to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, gender, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, ancestry, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable federal, state, and local laws. Applicants with disabilities who require an accommodation or assistance in applying and/or for interviewing, please contact our HR Department. Please visit our notice of collection for California applicants. Location/Region: Tulsa, Oklahoma #J-18808-Ljbffr