Assistant Manager

Job Title

Support the Store Manager in leading daily operations across both 1920 Merch, Next Stop DC, and HBCU retail spaces.

Assist in recruiting, training, and scheduling retail associates.

Help monitor daily and weekly sales goals and support strategies to improve store performance.

Ensure excellent customer service that aligns with the mission and values of both brands.

Maintain visual merchandising standards and assist with floor sets and displays.

Oversee inventory accuracy, restocking, and organization.

Ensure compliance with cash handling procedures and POS accuracy.

Assist with staff supervision, coaching, and performance feedback.

Support communication with headquarters regarding promotions and marketing initiatives.

Assist with creating and posting social media content when needed.

12+ years of retail experience (lead or supervisory experience preferred).

Strong leadership skills with the ability to support team management and daily operations.

Passion for culture, community, empowerment, and purpose-driven retail.

Strong communication, organization, and problem-solving skills.

Detail-oriented and dependable with a hands-on leadership approach.

Ability to multitask in a fast-paced retail environment.

Flexible availability, including weekends and holidays.

Dental insurance.

Health insurance.

Paid time off.

Vision insurance.