Commercial Lines Claims Specialist - Commercial General Liability (Northeastern Venues)

Commercial Lines Claims Specialist - Commercial General Liability (Northeastern Venues)

Job Category: Claims Requisition Number: COMME006750

Posted: May 26, 2026

Full-Time

Hybrid

Charlotte, NC, USA +2 more locations

Description

At Utica National Insurance Group, 1,400 employees countrywide take our corporate promise to heart every day: To make people feel secure, appreciated, and respected.

Utica National Insurance Group is an "A" rated $2.0B award-winning, nationally recognized property & casualty insurance carrier.

Operating along the Eastern half of the United States, based in our Home Office in Central New York, with Regional Office locations including NYC, Dallas and Charlotte.

This is a hybrid role to our offices in Charlotte, NC; Woodbury, Long Island, NY; or New Hartford, NY.

What you will do

You'll be responsible for investigating, evaluating, negotiating, and resolving commercial general liability claims with moderate complexity in primarily Northeastern states. With skills in detail orientation and analysis, you will interpret coverage and prepare coverage letters. Consultation with supervisors on more complex coverage will occur as needed and this role will include some litigated claims. This position requires strong claims handling acumen with an understanding of state laws and requirements.

Key responsibilities

• Investigate, evaluate, negotiate and resolve commercial general liability claims in a fair and timely manner.
• Thoroughly evaluate and analyze coverage and draft comprehensive coverage position letters.
• Manage the defense of more complex regional commercial general liability claims in multiple jurisdictions in accordance with leading practices.
• Manage non-litigated and litigated claims.
• Operate on an independent basis with little supervision and settle claims within assigned authority.
• Effectively manage expenses.
• Attend mediations, trials and hearings as needed to include interaction with insureds, agents, and legal representatives.
• Review court decisions, coverage interpretations and have a broad knowledge and understanding of the law and claim practices.

Additional responsibilities

• Serve as mentor to lesser experienced team members.
• Perform other duties as assigned.
• Conform with all corporate policies and procedures.

What you need

• Four year degree or equivalent experience.
• 5+ years of claim handling experience with commercial general liability experience strongly preferred.
• Some experience in handling litigated files preferred.
• Knowledge of Northeastern states preferred.

Licensing

Required to obtain your license(s) as an adjuster in the state(s) in which you are assigned to adjust claims. Licensing must be obtained within the timeframe set forth by the Company and must be maintained as needed throughout your employment.

Salary range: $77,000-$110,000

The final salary to be paid and position within the internal salary range is reflective of the employee's work experience, their geographic location, education, certification(s), scope and responsibilities in the role, and additional qualifications.

Benefits

We believe strongly that talented people are core to our success and are attracted to companies that provide competitive pay, comprehensive benefits packages, career advancement and challenging work opportunities. We offer a Comprehensive Benefits Plan for full time employees that include the following:

• Medical and Prescription Drug Benefit
• Dental Benefit
• Vision Benefit
• Life Insurance and Disability Benefits
• 401(k) Profit Sharing and Investment Plan (Includes annual Company financial contribution and discretionary Profit Sharing contribution based upon annual company financial results)
• Health Savings Account (HSA)
• Flexible Spending Accounts
• Tuition Assistance, Training, and Professional Designations
• Company-Paid Family Leave
• Adoption/Surrogacy Assistance Benefit
• Voluntary Benefits - Group Accident Insurance, Hospital Indemnity, Critical Illness, Legal, ID Theft Protection, Pet Insurance
• Student Loan Refinancing Services
• Care.com Membership with Back-up Care, Senior Solutions
• Business Travel Accident Insurance
• Matching Gifts program
• Paid Volunteer Day
• Employee Referral Award Program
• Wellness programs
• Personal insurance discount

Additional information

This position is a full time salaried, exempt (non overtime eligible) position.

Utica National is an Equal Opportunity Employer.