Internet Sales Manager
Guntersville Chevrolet
Guntersville Chevrolet is seeking a driven and tech savvy Internet Manager to lead our online sales efforts and manage all digital customer interactions. This role is critical to our growth and requires someone who thrives on follow up, process, and performance.
Key Responsibilities
Manage all internet leads from the website, OEM portals, third-party lead providers, and social media platforms
Ensure fast, professional, and consistent responses to all customer inquiries via phone, email, text, and chat
Set, confirm, and track appointments with a strong focus on show and close rates
Maintain accurate lead tracking and documentation in the CRM
Work closely with the Sales Managers and Sales Consultants to maximize internet lead conversions
Monitor and improve lead response times, appointment ratios, and sales performance
Assist in developing and executing internet sales processes and best practices
Maintain high CSI standards and deliver an exceptional customer experience
Support online reputation management and customer reviews as needed
Qualifications
Previous automotive internet/BDC experience preferred
Strong communication and follow-up skills
CRM experience (VinSolutions, DealerSocket, or similar preferred)
Self-motivated, organized, and process-driven
Ability to multitask and work in a fast-paced environment
Professional phone and digital communication skills
What We Offer
Competitive pay plan based on performance
Opportunity to grow within a successful dealership
Supportive management team and strong inventory
Full benefits package available
If you’re passionate about converting online shoppers into happy customers and want to be part of a growing dealership, Guntersville Chevrolet wants to hear from you .
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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