Dispatcher

Looking for a dispatcher to join the Medic 1 Ambulance team! Our dispatch center functions as a secondary Public Safety Answering Point (PSAP). Dispatchers are expected to be able to juggle multiple tasks at once. You would be answering radio traffic from Berrien County Dispatch and directing ambulances to respond to medical calls. Our dispatchers are also responsible for answering the phones, scheduling transfers, and any other tasks as assigned by the Dispatch Supervisor. You must be a quick learner who is comfortable with computers, and is familiar or able to quickly become familiar with Berrien County roads. For a full list of job duties please see the attached Job Description.

1. Skilled in reading and writing English.
2. Ability to communicate clearly on the radio and telephone.
3. Ability to function effectively in stressful situations.
4. Working knowledge of Operations policies and procedures.
5. Thorough knowledge of EMS and other public safety resources available in the area.
6. General knowledge of Federal Communications Commission rules and regulations that apply to EMS and Public Safety/Special Emergency Services.
7. Ability to plan and organize the activities of a unit.
8. Ability to record, transmit, and report information accurately.
9. Ability to establish priorities.
10. Possess good typing skills.
11. Ability to understand basic computer applications.
12. Following training, ability to adequately implement concepts of EMD.