PT Liquor Sales Associate

Liquor Store AssociateFood Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.PRIMARY PURPOSE Provide quality customer service within the Liquor Store. Responsible for maintaining standards in accordance with the standard practice manual, maximizing sales through excellent customer service and minimizing shrink through proper utilization of standard practice.DUTIES AND RESPONSIBILITIESSmile and maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, easy, flexible and friendly customer service all while creating a positive shopping experience for customersRole model outstanding, friendly customer service and use skills and knowledge of department products to offer solutions that meet or exceed customers' expectationsPerform duties that ensure department appearance, quality, variety, workplace safety, food safety and department sanitation are consistently maintainedObserve and correct all unsafe conditions that could cause associate or customer accidentsRecord and report all associate and customer accidents in accordance with established Food Lion proceduresEnsure compliance with local, state and federal regulationsProcess all various types of sales transactions accepted by the store in accordance with established company policies and procedures including full compliance with any legal requirements or regulations governing sameSecure register at all times when leaving it unattended; protect company assets at all timesAdhere to company policy pertaining to excessive cash in registers and request cash pickup in accordance with company policyVerify customer IDs presented and observe store policies pertaining to the acceptance of checks and the sale of tobacco/alcoholic beveragesAdhere to all company guidelines, policies and standard practicesMaintain security standardsMaintain a neat, well-groomed personal appearance at all times; comply with company dress code and personal appearance guidelinesSuccessfully complete Computer Based Training (CBT), Training Packet and Training Aid coursesMust be able to meet the physical requirements of the position, with or without reasonable accommodationAll other duties as assignedQUALIFICATIONSA high school graduate or equivalent preferredMust be 21 years of age and be of good moral characterEffective communication, customer service, and selling skillsAbility to effectively communicate and provide customer service in English.Ability and willingness to learn multiple tasks and technical requirements of the jobAbility to use technical information to solve problemsMust meet minimum age requirements to perform specific job functionsPHYSICAL REQUIREMENTSAbility to use computers and other communication systems required to perform job functionsBend and lift products weighing up to 15 lbs. continuously, 40 lbs. frequently, and 60 lbs. on occasionPull or push up to 75 lbs. on occasionStand 100% of the time with frequently walking short distancesBe able to handle a variety of substances associated with cleaning and packaging materials, and household cleanersPerform repetitive hand and arm motionsFrequent reaching and grasping at waist level: occasionally above shoulder or below waist levelMeet established volume activity standards for the positionHave sufficient visual ability to check ID cards, checks, invoices and other written documentsFood Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law.