Business Operations Manager

We are seeking a highly organized, hands-on operations professional to partner directly with executive leadership and help build structure, processes, and accountability across a growing organization.

Business Operations Manager/Chief of Staff is focused on improving how the business operates by identifying gaps, creating processes, implementing systems, managing projects, and driving execution across departments.

Key Responsibilities

• Partner with executive leadership to identify operational challenges and implement solutions.
• Build, document, and improve business processes across multiple functional areas.
• Lead special projects from planning through execution.
• Create structure, accountability, and reporting mechanisms to support organizational growth.
• Coordinate initiatives across departments and ensure priorities remain on track.
• Develop workflows, standard operating procedures, and process documentation.
• Evaluate and implement systems, tools, and operational improvements.
• Monitor project progress, identify roadblocks, and drive resolution.
• Support strategic planning initiatives and operational execution.
• Prepare reports, presentations, and business analyses for leadership.

Ideal Background

• Experience working closely with a founder, CEO, owner, president, or executive leadership team.
• Demonstrated success building processes, systems, or operational infrastructure.
• Strong project management and organizational skills.
• Ability to influence and drive initiatives without direct authority.
• Comfortable operating in a fast-paced, evolving environment.
• Experience coordinating across multiple departments and stakeholders.
• Strong communication, problem-solving, and execution skills.