Indirect Dealer Representative/Loan Officer

Job Description

Job Description

Description:

Discover the Westmark Difference!!

Are you looking for a career? Do you want to be valued as an individual on a team? Do you want to learn, grow, and make a difference in your community? Westmark offers outstanding stability, a variety of career opportunities and exceptional work/life balance.

· 60 % of our employees have been part of the Westmark family for 5+ years.

· 71% of our employees who have been part of the Westmark family for one year or more have received at least one promotion.

· 85% of our managers were promoted from within the company.

· Westmark has been in business since 1954 and has recently grown to over $1.6 billion in assets, 15 branches, and over 70,000 members!

We also have some of the most impressive benefits in the industry:

· Paid Time Off (3 to 5 weeks per year, depending on tenure) PLUS 11 paid holidays.

· Excellent health insurance options for employees and family with shared premiums

· 401k with 75% company match and 2% profit sharing contribution

· Tuition Reimbursement and Scholarships

· Employee Assistance Program (Free counseling and legal services)

Position Summary: Under limited supervision, drives strategic marketing initiatives to strengthen and expand relationships with dealership partners. This role involves assessing applicants' credit and financial profiles to make informed loan underwriting decisions for both existing and new members. Key responsibilities include conducting effective and ongoing marketing outreach to dealerships to capture applications and contracts, while clearly communicating the unique value of Westmark’s programs to partners. Success in this position requires advanced marketing expertise, strong decision-making capabilities in loan underwriting, excellent communication skills, and a confident, assertive personality to build and sustain productive relationships.

Schedule: 40 hours within a Monday through Friday work week, some Saturdays and Holidays

Responsibilities:

• Perform regular and ongoing marketing calls to Dealerships as assigned by the Indirect Rep/Marketing Manager and Sr VP of Indirect Lending.
• Travel extensively to visit with dealerships in the SE Idaho region or other regions as needed.
• Support marketing plans and promotions and communicate them to Dealerships.
• Review loan applications and credit reports using Dealer Lending Software LPQ.
• Approve loans within established lending guidelines and authority.
• Communicate loan decisions to dealerships through LPQ software, email, or telephone in a timely and professional manner.
• Complete all loan documentation and funding accurately and on time.
• Perform any additional duties as assigned by the Indirect Rep/Marketing Manager and Sr VP of Indirect Lending.

Qualifications:

• Lending experience at Westmark or another financial institution, with the ability to quickly learn Westmark’s lending policies, procedures, credit underwriting standards, and credit grading.
• Bachelor’s Degree in marketing or a financially related field preferred; OR a high school diploma and a minimum of three years of relevant marketing experience, preferably involving banking or dealerships; OR a combination of formal education, training, and applicable experience.
• Successful completion of the FSO training program with 12 or more months of lending experience at Westmark; OR one or more years of direct or indirect lending experience at another financial institution; OR experience working at or with auto dealerships; OR a combination of relevant credit union and lending background or experience.
• Good driving skills and comfort driving company vehicles extensively in all weather conditions.

Key Competencies:

• Strong self-starter with the ability to work independently at a remote location.
• Professional and courteous interaction with dealership employees, members, and co-workers.
• Positive and enthusiastic attitude.
• Ability to accept constructive criticism, guidance, and direction from the Indirect Rep/Marketing Manager, other managers, and dealership employees.
• Reliable attendance and accountability for personal actions.
• Exceptional oral and written communication and interpersonal relationship skills.
• Mathematical skills sufficient to meet lending needs.
• Extensive marketing skills and general knowledge of Westmark’s loan, share products, and services.

Physical Requirements:

• Manual Dexterity and hand-eye coordination for tasks such as typing and operating office equipment.
• Sitting for extended periods of time.
• Ability to move around and travel to various locations.
• Visual and auditory abilities to understand and communicate with the public.
• Repetitive motion using wrists, hands, and fingers.
• Occasionally lift and carry up to 15 lbs., if required for departmental tasks.

Westmark Credit Union is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws