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Remote Bilingual Student Support Specialist

$39.5k - $47.8k

Cengage Group

Hartford, CT
  • Remote job

Cengage Group seeks a Customer Support Specialist to provide exceptional service to students. This position requires 1–2 years of experience in a fast-paced environment and fluency in both Spanish and English. Responsibilities include managing cases, handling phone communications, and delivering thoughtful solutions to customer inquiries. The role demands a calm demeanor, exceptional emotional intelligence, and a focus on relationship building to ensure every student feels supported. Compensation ranges from $39,500 to $47,800 per year. #J-18808-Ljbffr Cengage Group

Vacancy posted 2 days ago
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