Data Center Operations Manager

Job Description

Job Description

Overview

Circet USA is the leading provider of Network Services in North America, and we're looking for talented professionals to join our team. We specialize in engineering and construction services delivering comprehensive solutions across Inside Plant, Outside Plant, and Wireless networks to meet the evolving infrastructure needs of our customers.

With nearly 50 years of industry experience, we work with major telecom service providers, MSOs, cloud service providers, and utilities. At Circet USA, you'll have the opportunity to make an impact by helping to create customized solutions that address our clients' unique challenges. If you’re passionate about innovation and thrive in a dynamic environment, we’d love to hear from you.

Circet USA’s benefits package includes the following:

• Medical, Dental, and Vision insurance
• Digital Health & Wellness Support
• Critical Illness, Accident, & Hospital Insurance
• Short-term & Long-term disability 
• Group term & Voluntary life insurance
• Flexible Spending and Health Savings Accounts 
• Paid Time Off & 401K
• Company Discount Website

Responsibilities

Low Voltage & Systems Controls Technician Lead Technician serves as the technical authority for mission-critical low-voltage infrastructure, building systems integration, and controls environments within large scale deployments such as venues, hospitals, and data centers.

The position combines field execution, technical governance, vendor coordination, and subject-matter expertise to ensure reliable, scalable, and standards-compliant deployments across new construction, expansions, retrofits, and operational facilities.

The ideal candidate possesses deep experience in data center environments , understands mission-critical uptime requirements, and can operate effectively from white space construction through commissioning and steady-state operations.

ESSENTIAL DUTIES & RESPONSIBILITIES include the following. Other duties may be assigned:

Low Voltage Infrastructure Technical Leadership

• Lead installation, testing, troubleshooting, and maintenance of mission-critical low-voltage systems.
• Define standards and best practices for structured cabling, pathways, labeling, and documentation.
• Oversee copper, fiber optic, OSP, and ISP infrastructure deployments.
• Ensure compliance with TIA, BICSI, NEC, and customer-specific standards.
• Review and approve as-built drawings, cable schedules, and turnover packages.

Building Systems Controls & Integration

• Serve as technical subject matter expert (SME) for Building Management Systems (BMS), Environmental Monitoring Systems (EMS), and Electrical Power Monitoring Systems (EPMS).
• Support integration of HVAC, electrical, mechanical, and life-safety systems into centralized monitoring platforms.
• Troubleshoot controls communication protocols, including BACnet, Modbus, SNMP, and IP-based architectures.
• Coordinate commissioning activities for controls systems and critical infrastructure.
• Develop standards for alarm management, monitoring, and escalation processes.

Security & Access Control Systems

• Lead implementation and support of physical security technologies, including:
• Access control systems
• Video surveillance (CCTV)
• Intrusion detection systems
• Public Safety Networks (fire safety and wireless communications)
• Facility security technologies
• Coordinate system integrations between security platforms, public safety officials and facility management systems.
• Ensure compliance with customer security standards and regulatory requirements.

Mission-Critical Facility Support

• Provide technical leadership during maintenance windows, cutovers, expansions, and emergency events.
• Support commissioning and integrated systems testing activities.
• Participate in root-cause analysis and corrective action plans for system failures.
• Develop preventive maintenance procedures and operational standards.
• Ensure infrastructure changes adhere to uptime and reliability requirements.

Project and Client Support

• Direct and oversee subcontractors, integrators, and OEM service providers.
• Review scopes of work, technical submittals, and installation methodologies.
• Validate workmanship, testing procedures, and commissioning deliverables.
• Serve as escalation point for complex technical issues.
• Serve as on-site point of contact and interface with client representatives

Subject Matter Expert (SME) Responsibilities

• Establish enterprise standards and technical playbooks for low-voltage and controls systems.
• Mentor technicians, engineers, and project teams.
• Lead troubleshooting efforts for critical facility systems.
• Evaluate emerging technologies and recommend improvements.
• Support capital planning, budgeting, and technology roadmaps.

SAFETY DUTIES & RESPONSIBILITIES

• Adhere to, promote, and accept personal responsibility for compliance to:

Federal and Local Occupational Safety and Health Regulations

Industry Consensus Standards

Circet USA Injury and Illness Prevention Program Manual

• Participate in job site safety/hazard analysis

Qualifications

• Associate or Bachelor's degree in Engineering Technology, Electronics, Telecommunications, or a related discipline preferred.
• 10+ years of experience in low-voltage systems, controls, or mission-critical facility environments.
• 5+ years working directly within data centers or other high-availability facilities.
• Demonstrated leadership of large-scale low-voltage installations and controls integrations.
• Experience supporting commissioning, turnover, and operational acceptance processes.
• Experience supporting hyperscale, colocation, or enterprise data center environments
• Strong knowledge of structured cabling systems, fiber optics, and telecommunications infrastructure.
• Hands-on experience with:

• Building Management Systems (BMS)
• Electrical Power Monitoring Systems (EPMS)
• Environmental Monitoring Systems (EMS)
• Access control and video surveillance platforms
• Fire alarm interfaces and low-voltage integration requirements
• Understanding of BACnet, Modbus, SNMP, TCP/IP, and industrial communications protocols.
• Knowledge of data center electrical and mechanical systems
• Familiarity with:

• TIA-568 and TIA-942 standards
• BICSI methodologies and best practices
• NEC requirements for low-voltage installations
• Mission-critical commissioning processes
• OSHA safety requirements
• Data center operational procedures and change management processes

• BICSI Technician, Installer, or RCDD certification.
• Experience with major BMS platforms such as:
• Johnson Controls
• Siemens
• Schneider Electric
• Honeywell
• NICET certifications related to fire alarm or systems integration.
• Data center commissioning experience.
• Must be able to pass a level 2 background check and be cleared to work within the customer premise.

POSITION QUALIFICATIONS/ REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Ability to read, analyze and interpret common scientific and technical journals, financial reports and legal documents; ability to respond to common inquiries or complaints from customers, regulatory agencies or members of the business community; ability to effectively present information and respond to questions from Executive Management, public groups clients and/or customers.

Able to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists; ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

Circet USA is an Equal Opportunity Employer - Veteran/Disabled.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law.