Benefits Specialist

Job Description

Job Description

***This Is A Contract Opportunity. Spanish-English Bilingual Fluency Required***

We are looking for a Compensation & Benefits Specialist to support the administration of union-related fringe benefit programs. This Contract opportunity is ideal for someone who can balance accuracy, responsiveness, and professionalism while assisting members with health, vacation, disability, and retirement benefit matters. The role requires strong communication skills, careful document handling, and the ability to manage a steady workload in a collaborative environment.

Job Duties:

• Administer enrollment activity and disability benefit processing for union members with a high level of accuracy and timeliness.

• Serve members through frequent phone and in-person interactions, addressing questions and resolving benefit-related requests professionally.

• Explain coverage details, program rules, and administrative procedures in a clear and member-focused manner.

• Review applications, supporting records, and enrollment documentation to ensure complete and correct benefit processing.

• Handle legal documents and related requests, including matters involving child support orders, in accordance with established procedures.

• Maintain compliance with governing plan documents and benefit guidelines throughout all administrative activities.

• Partner with colleagues to coordinate efficient processing and support consistent service levels across the benefits team.

• Assist leadership with additional benefit administration tasks and special assignments as business needs evolve.

Qualifications:

• At least 2 years of experience working in employee or fringe benefits administration.

• Bilingual fluency in Spanish to English is required for effective communication with members.

• Strong interpersonal skills with the ability to work effectively with members, coworkers, and cross-functional teams.

• Excellent organization, verbal communication, and written communication skills.

• Ability to manage multiple priorities, stay on schedule, and perform well in a deadline-driven environment.

• High level of accuracy, sound judgment, and attention to confidential information.

• Comfortable working independently while also contributing to a team-based setting.

Systems:

• Proficiency with Microsoft Office applications, including Outlook, Excel, and Word, along with general computer systems experience.