Chief Culture & Community Officer (CCO)
Robinson Hill/Good Trouble/ Project Sand
Are you a bourbon enthusiast and troublemaker? Join our GROWING TEAM at Good Trouble Bourbon and help drive sales and brand recognition at our rapidly growing company.
The Heartbeat of the Brand
- Build a national "Troublemaker" community
- Launch membership / subscription ecosystem
- Drive repeat purchase + lifetime value
- Create ambassador + creator network
- Turn events into movement-building moments
- Design and launch:
- "Troublemaker Collective" (membership program)
- Ambassador / affiliate program
- Community events (Chicago national)
- Build CRM + community engagement strategy (Klaviyo, Substack, etc.)
- Activate storytelling:
- Founder-led
- Customer stories
- Cultural narratives (music, impact, leadership)
- Own retention, engagement, and loyalty metrics
- Partner with CMO on content and CRO on conversion
- Built community at brands like:
- Soho House, Nike, Glossier, Peloton, Revolve, or a cultural startup
- Obsessed with belonging, identity, and experience
- Understands how to turn audience tribe movement
This position will begin as a contractor and if all goes well, in 90 days the contractor can transition to a full time employee.
Inspired by legendary troublemakers like civil rights icon John Lewis who urged us to get into "good trouble, necessary trouble", Good Trouble bourbon is an award-winning Kentucky Straight Bourbon Whiskey crafted at the historic DSPY-KY-10, the 10th oldest bourbon distillery in Kentucky, dating back to 1885. Good Trouble Bourbon is committed to creating a diverse environment and is proud to provide equal employment opportunities in all employment practices. We will honor your experiences, perspectives, and unique identity.
Vacancy posted 2 days ago
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