Transportation Specialist

Job Title: Transportation Specialist

The Cedars of Chapel Hill is an upscale retirement community with over 400 Members. We believe team members are our greatest resource and are looking for people who share our commitment to provide quality care for seniors and their families. We deliver high-quality care with a personal touch and encourage our Members to enjoy life to the fullest.

The Transportation Specialist plays a vital role in delivering an exceptional Member experience by providing safe, reliable, and courteous transportation throughout The Cedars campus and the greater Chapel Hill/Durham area.

Transportation services include both scheduled appointments and, when operationally feasible, accommodating same-day transportation requests. The Transportation Specialist is responsible for ensuring Members arrive at their destinations safely and on time while maintaining a warm and professional demeanor.

In addition to providing transportation, this role is responsible for conducting routine vehicle inspections, maintaining vehicle cleanliness and appearance, and assisting with the coordination of basic maintenance needs.

Success in this role requires exceptional customer service skills, strong time management and organizational abilities, flexibility in responding to changing transportation needs, and the ability to remain calm and efficient in a fast-paced environment. The Transportation Specialist must demonstrate a commitment to safety, professionalism, and the high standards of hospitality that define The Cedars experience. Hours: Every other Friday, Saturday, and Sunday.

We strive to show compassion by exercising both empathy and sympathy through all of our customer interactions. We want to grow connections by using resources, knowledge, and compassion to cultivate trusting relationships within a culture of caring to ensure that physical, emotional, spiritual, and psychological needs are met. We work to ensure that our environment is safe, clean, and focused on the customer. We strive to honor our commitment by extending our commitment to our customers beyond departmental expectations by taking an active part in residents' lives, regardless of the need. We value communication and strive to communicate with residents and family members clearly, promptly, and accurately.

We greet residents warmly, by name and with a smile.

We treat everyone with courteous respect.

We strive to anticipate resident's needs and act accordingly.

We listen and respond enthusiastically in a timely manner.

We hold ourselves and others accountable.

We make residents feel important.

We embrace and value our differences.

We ask, "Is there anything else I can do for you?"

We maintain high levels of professionalism, both in conduct and appearance, at all times.

We pay attention to details.

We believe that our employees are the key to our success, and our benefits package reflects that belief. The Cedars offers team members an excellent work environment, paid time off, and competitive wages. Benefits for full-time employees include fully paid employee life, disability, medical, vision, and dental insurance. Full-time employees also receive 24 days paid time off, 401(k) employer match, employee assistance program, employee referral program, educational assistance and more. Part-time employees earn paid time off on a prorated basis and all employees are eligible for 401(k) and employer match if they work 1,000 hours in a year.

The Cedars of Chapel Hill, is an equal opportunity employer, Minority/Female/Disability/Veteran/LGBTQ/Sexual Orientation/Gender Identity or Expression, proudly embracing diversity in all of its manifestations.