Front Desk Coordinator

Front Desk Coordinator

At Senior Star, we don't just answer phones or greet guestswe create unforgettable first impressions. We're looking for a hospitality-driven professional who thrives in a fast-paced environment, anticipates needs before they're spoken, and leads every interaction with warmth, professionalism, and purpose.

As the Front Desk Coordinator, you'll be the heart of our community's daily operations, ensuring residents, families, visitors, and team members experience our Promise to Do for Each Other with Love from the moment they walk through the door.

What You'll Do

• Create exceptional first impressions through genuine connection and Legendary Hospitality.
• Lead the day-to-day front desk operations, ensuring everything runs smoothly and efficiently.
• Coordinate front desk schedules, train team members, and coach them to deliver Top in Class service.
• Manage resident transportation schedules, community communications, and administrative reporting.
• Support community safety by overseeing emergency systems, visitor management, and security procedures.
• Partner with community leaders to create an organized, welcoming, and resident-focused environment.
• Live our SCORE values and help create purposeful moments that elevate the resident experience every day.

We're Looking For Someone Who

• Thrives in a fast-paced environment and confidently balances multiple priorities.
• Naturally takes ownership and solves problems before they become issues.
• Builds relationships with ease and enjoys serving older adults.
• Is highly organized, detail-oriented, and comfortable using technology.
• Leads with professionalism, positivity, and a hospitality-first mindset.
• Has previous customer service, hospitality, administrative, or front desk experience highly preferred.

Why Senior Star?

At Senior Star, we're committed to building Top in Class teams that create meaningful experiences for our residents and one another. When you join us, you're joining a culture built on compassion, teamwork, growth, and service.

We Offer:

• Medical, dental, and vision benefits for full-time associates
• Paid training and career development
• Safety, occupancy, referral, and recognition bonus opportunities
• A culture that celebrates associates through recognition and growth
• The opportunity to work for a Fortune Great Place to Work organization

If you're passionate about hospitality, love building relationships, and want to make a difference every day, we'd love to meet you.

Join Harrison on 5th and help us create purposeful moments, deliver Legendary Hospitality, and make every interaction count.