Head of Consumer Compliance Advisory

Description The Head of Consumer Compliance Advisory is a critical partner to the Consumer line of business ensuring that regulatory expectations are understood and embedded in business processes. Job Duties Develop a strong understanding of Consumer’s products, services and processes. Build and maintain trusted relationships across the business, second line peers, audit and regulators. Lead, mentor, and develop a team of compliance advisors supporting the Consumer businesses and Privacy Office. Identify and prioritize key compliance risks within Consumer. Stay ahead of regulatory developments affecting the business and provide clear, actionable recommendations. Understand new products and services being proposed and work with the business to quantify and assess the compliance risks. Required Experience, Skills and Competencies 12 ore more years of experience in banking, risk management, compliance, assurance, or internal audit. Organizational experience managing large and complex projects and ability to interact with senior management and within a matrixed environment. Deep understanding of banking products and operations; regulatory requirements; and key processes, controls, and exposure areas. Proven leadership and management skills in a professional environment. Education/Certifications Bachelor’s degree or relevant work experience required CRCM Certification Preferred Hours & Work Schedule Hours per Week: 40 Work Schedule: Monday through Friday Pay Transparency The salary range for this position is $242,000 - $294,000 per year, plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to budget, the work location, and relevant skills and experience. We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens’ paid time off policy exceeds the mandatory, paid sick or paid time‑away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability. Why Work for Us At Citizens, you'll find a customer‑centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth. Posting End Date: 07/17/2026 #J-18808-Ljbffr Citizens