Clinic Medical Assistant - Full Time

With more than 150 physicians in every orthopedic specialty, IBJI offers care for adults and children from some of the most accomplished and respected orthopedists in the country. Serving northern Illinois and northwest Indiana with over 100 locations, IBJI makes it easy to access care. Our headquarters is in Park Ridge, Illinois, a northwest suburb of Chicago. Our clinical services include advanced MRI imaging, pain management, non-surgical and surgical treatment plans, rheumatology, physical therapy, occupational therapy, wellness, and sports training. Ortho Access walk-in clinics provide same day care for orthopedic injuries. In 2021 IBJI expanded its portfolio, launching regional ambulatory surgery centers that offer patients a specialized, outpatient alternative to traditional hospital based surgery. Comprehensive care offered all in one place enables physicians, therapists and staff to work closely together, so that patients and families achieve better outcomes. Collaborative care is also more efficient. In many cases, IBJI services are substantially less expensive than those provided by large healthcare systems and emergency rooms. We are looking for a full-time Medical Assistant to join our practice and assist our dual board-certified physician in anesthesiology and interventional pain medicine. Candidates with prior background in spine care or pain management are preferred. This position is responsible for performing daily administrative and clinical duties to facilitate efficient operations in an outpatient clinic setting. This position provides support in providing safe, quality care and customer service to patients, physicians/providers and other members in the clinical care teams. Assists physicians, as needed, in the patient examination process.

• Evaluates need for wound care, if any, and ensures adequate provision of care and patient education.
• Provides for splint/cast applications and removals when applicable
• Processes prescriptions per physician order. Prepares injectable medications and equipment needed.
• therapy services, home health, surgical procedures, DME, etc.).
• Overall fulfills environmental responsibilities as assigned which may include: setting up instruments and equipment according to department protocol; cleaning exam/procedure rooms, instruments and equipment between patient visits to maintain infection control as regulated by OSHA; ordering, sorting, storing supplies; Fulfills patient care responsibilities as assigned which may include: checking schedules and organizing patient flow; assisting physicians/nurses/doctor's assistants with various procedures; Physician Liaison Activities
• Responds to incoming phone calls and determines the best method for resolution of caller’s needs through the identification of the most appropriate respondent (i.e., physician, administration, clinical/nursing staff, other support staff, etc.).
• Secures charts related to diagnostic tests, physical/occupational therapy reports, etc. and discusses issues with physicians. Relates physician information back to patient/requestor. As assigned, discusses with physician special needs patient appointments, supplying medical charts for review as required and secures appointment approvals for visits outside of routine scheduling templates.

Sends prescriptions for therapy, orthotics, return to work notes, gym notes, etc. Completes “Attending physician” statements, narrative summaries for attorneys, handicap parking permits, jury duty requests, disability forms, PE excuse notes, etc.

• Overall fulfills clerical responsibilities as assigned which may include: sending/receiving patient medical records; obtaining lab/x-ray reports, hospital notes, referral information, etc.; scheduling appointments, tests and surgeries; Clinical chart preparation prior to patient appointment, ensures that the following data has been secured: x-rays; MRI/dexa scan results; Notifies management when clinic supplies are low.
• are clean, orderly and fully stocked at the end of clinics.

Responds appropriately to inquiries or complaints.

• Attends mandatory in-service programs to keep abreast of current insurance/registration issues.
• responding appropriately to emergency codes; sharing problems relating to patients and/or staff with immediate supervisors quickly.

Successful completion of an accredited Medical Assistant Program is a plus. Experience in an orthopedic healthcare setting is preferred. Good verbal and written communication and writing skills. Possess good working knowledge of practice management and EHR software, Google products, Microsoft Office and Windows-based computer applications. Strong interpersonal skills, able to work well and communicate professionally with physicians, patients and staff in all levels in the organization. We offer the following benefits to those who are benefit eligible (30+ hours a week): medical, dental, vision, life and AD&D insurance, long and short term disability, 401k program with company match and profit sharing, wellness program, health savings accounts, flexible savings accounts, ID protection plan and accident, critical illness and hospital benefits. In addition, we offer paid holidays and paid time off. All employment decisions are based on qualifications, merit, and business need, without regard to race, color, religion, age, sex, national origin, disability status, military or veteran status, sexual orientation, gender identity and expression, or any other characteristic protected by federal, state or local laws. This policy applies to recruitment and placement, promotion, training, transfer, retention, rate of pay and all other terms and conditions of employment.