Quality Control Technical Consultant

Overall We are looking for a candidate who can support QCIT operations in a GMP environment, including: Developing and executing periodic validation activities (backup and restore testing, user access reviews, and audit trail reviews) Front‑line client support and triage (initial assessment and coordination of repair activities when systems are down) Supporting GxP workstation patching activities Supporting decommissioning activities (for example, final backups and account deactivations) Job Description The QC IT Application Analyst collaborates with the business and IT teams to provide project support for MA Biologics Operations Site Functions – Quality, Validation and Product Development. The QC IT Application Analyst manages their work with limited oversight. The scope of work includes, but is not limited to the following: Project upgrades from Win 7 to Win 10 Provide oversight of vendor‑provided solutions Handle ad‑hoc technical requests from both internal and external partners in accordance with assigned projects Work with other Direct team members for decisions, and clarifications as needed Must be able to juggle multiple projects and deliverables, and split billing time between projects where needed Experience with performing design testing of the application to help author SDLC documents, including SDCS, URS, FRA, Admin SOP, IQ, IOQ, ATR, Application Flow diagrams, etc. Must have GxP experience with lab equipment Key Skills, Abilities, and Competencies IT Technology Skills & Competencies IT Experience deploying and supporting Quality and Manufacturing Systems including Analytical Instruments – Empower, Chromeleon, SOLO VPE, Client Unicorn, Nova Biomedical Bioprofile CDV and Flex2, Roche Cedex, Roche LightCycler 480, FileMaker Pro, Bartender, Charles River EndoScan‑V, Client DataPro2, InForm/CC, Lonza WinKQCL, Mettler Toledo LabX, PerkinElmer Asset Genius, Thermo WebAdmin for TruScan RM Analyzer, and various Laboratory desktop applications used in GxP environment. Familiarity with Automation systems such as SCADAs, PLCs, DCS, Client Historian Experience with Computerized Systems Validation (CSV), 21 CFR Part 11 regulations, and Data Integrity compliance Experience working with ITIL processes in ServiceNow such as Incident Management, Change Management, Problem Management, Asset and Configuration Management (CMDB) Familiarity with TrackWise – CAPA, Deviation, Change Control Veeva – Document Workflows Familiarity with Operational Excellence and/or Continuous Improvement processes Knowledge and familiarity of tools and technologies: MS Office 365, MS Visio, MS Project, Citrix, Windows Desktop, Windows Server, SQL Databases, LDAP, Group Policy, TCP/IP Networks, Server Virtualization, RDP, Backup and Restore Architectures – 2 Tier, 3 Tier, On‑premise, Cloud Physical Demands Must be able to lift, push, pull and carry up to 30 lbs. In general, the position requires a combination of sedentary work and walking around observing conditions in the facility. Working Environment Must be able to work in controlled environments requiring special gowning. Will potentially be required to follow gowning requirements and wear protective clothing over the head, face, hands, feet and body. No makeup, jewelry, contact lenses, nail polish or artificial fingernails, or any oral food, tobacco, candy etc. may be used in the QC / Manufacturing environment. During onboarding and training onsite requirement will be 5 days per week. Afterwards minimum 3–4 days a week onsite is required. Must be able to work overtime as required. May be required to work in a confined area. Education and Experience Requirements More than 5 years relevant IT/business experience, analysis, and documentation of business and technical requirements (required) Experience with software application implementations in GxP environment (required) Bachelor's degree or equivalent in information technology, computer science, engineering, or business administration. Experience in the Pharmaceuticals or Life Sciences industry (preferred) Experience consulting or working in a complex, global matrix organization (preferred) Knowledge of Lean operational techniques (preferred) #J-18808-Ljbffr