Senior Quality Assurance Analyst - Remote & Automation

Profile We offer remote work opportunities (AK, AR, AZ, CO, FL, HI, IA, ID, IL, KS, LA, MD, MN, MO, MT, NE, NV, NM, NC, ND, OK, OR, SC, SD, TN, TX, UT, VA/DC, WA, WI & WY only). Our Department of Defense contract requires U.S. citizenship and a favorably adjudicated DOD background investigation for this position. Veterans, Reservists, Guardsmen, and military family members are encouraged to apply! Job Summary Using industry standard testing tools and practices, this position will be responsible for ensuring internal and external applications and products meet customer specifications. Works with other members of the testing team to develop and implement quality assurance & testing standards and measures within the area of responsibility. Testing may include custom in‑house development as well as vendor software products/upgrades. Testing may also include both manual and automation strategies. Leads less senior resources in the application of quality assurance for software applications. Validates IT processes to maximize the benefit of business investments delivering new applications or solutions. Education & Experience Required Bachelor's degree in Computer Science or related field, or equivalent experience U.S. Citizenship Must be able to receive a favorable Interim and adjudicated final Department of Defense background investigation 5 years of experience in quality assurance/software testing or related field Experience developing and documenting test cases in ALM, JIRA or Xray Experience establishing quality assurance measures and testing standards Familiar with Agile project methodology Preferred 7+ years’ experience in quality assurance / software testing or related field Experience with automated test tools like TOSCA Katalon or Selenium Experience in the Health Care Industry Experience developing and documenting test strategies Experience with AngularJS and Java languages Key Responsibilities Develop and establish quality assurance measures and testing standards for new applications/products, and enhancements to existing applications throughout the development/product lifecycle. Review current automation testing capabilities and practices. Assist in new automation strategies to increase automation test coverage. Mentor other testing resources in best practices. Analyze project documentation and technical specifications as a basis for testing documentation and product/project understanding. Collaborate with software/systems personnel in application testing, such as system, unit, regression, load, and acceptance testing methods. Prepare and deliver reports, recommendations, or alternatives addressing existing and potential troubles or software defects in IT systems and projects across the organization. Participate in quality improvement initiatives within the IT organization. Liaise with vendors and suppliers in assessing applications and/or systems and ensuring they meet customer requirements. Define test objectives, write test plans and test cases, and develop test scripts. Execute manual and automated test scripts. Coordinate activities for defect tracking and resolution. Analyze performance/stress testing results. Coordinate testing resources across multiple projects and provide assistance for junior team members. Provide ongoing communication with leadership and training staff to ensure effective and efficient use of application systems. Communicate test progress, test results, and other relevant information to project managers. Create User Stories and Task Flows. Participate in Agile Scrum sessions. Perform other duties as assigned. Regular and reliable attendance is required. Competencies Communication / People Skills: Ability to influence or persuade others under positive or negative circumstances; adapt to different styles; listen critically; collaborate. Coping / Flexibility: Resiliency in adapting to a variety of situations and individuals while maintaining a sense of purpose and mature problem‑solving approach. Empathy / Customer Service: Customer-focused behavior; helping approach, including listening skills, patience, respect, and empathy for another's position. Independent Thinking / Self‑Initiative: Critical thinker with ability to focus on things which matter most to achieving outcomes; commitment to task to produce outcomes without direction and to find necessary resources. High Intensity Environment: Ability to function in a fast‑paced environment with multiple activities occurring simultaneously while maintaining focus and control of workflow. Multi‑Tasking / Time Management: Prioritize and manage actions to meet changing deadlines and requirements within a high volume, high stress environment. Problem Solving / Analysis: Ability to solve problems through systematic analysis of processes with sound judgment; has a realistic understanding of relevant issues. Team‑Building / Team Player: Influence the actions and opinions of others in a positive direction and build group commitment. Technical Skills: Ability to apply software quality assurance principles, inspection techniques and testing procedures; knowledge and ability to utilize defect tracking systems; presentation skills; ability to communicate ideas in both technical and user‑friendly language, SQL statement writing and executing, working knowledge of TOSCA and CI/CD tools. Working Conditions Periodic evening and weekend work Sitting for extended periods of time Operates a keyboard, mouse, and handles other computer components Travel is not expected, but may be required Benefits The team reports a salary range around $85,000 - $90,000 per year. The comprehensive and progressive compensation and benefits package includes: Medical, Dental and Vision Coverage Paid time off 401(k) Retirement Savings Plan (with matching) Short‑term and long‑term disability, basic life, and accidental death and dismemberment insurance Tuition reimbursement Paid volunteer time Equal Employment Opportunity TriWest Healthcare Alliance is an equal employment opportunity employer. We are proud to have an inclusive work environment and know that a diverse team is a strength that will drive our success. To that end, TriWest strives to create an inclusive environment that supports diversity at every organizational level, and we highly encourage candidates from all backgrounds to apply. Applicants are considered for positions based on merit and without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or any other consideration made unlawful by applicable federal, state, or local laws. #J-18808-Ljbffr TriWest Healthcare Alliance