Graphic Designer / Production Specialist

Graphic Designer / Inside Sales Representative Total compensation includes base salary, monthly commission of 0.25% on net of closed sales, and a 10% quarterly bonus on base salary when store meets quarterly sales targets. Are you highly motivated, detail-oriented, and creative? Are you up for a challenge, eager to learn, and looking to join an established and fast-growing company? Are you willing to keep abreast of new topics such as AI implementation to sign creation and efficiency maximization? If so, we’re looking for talented and inspired candidates who are focused on teamwork, task completion, and customer satisfaction. If you are looking for a rewarding career, not just another job, then come join our team. As a Graphic Designer / Inside Sales Representative, you will have a dual role working in the design/production room as well as working with clients through the sales process. In the design/production room, you will be responsible for creating computer-generated vinyl and/or full-color graphics output that can be weeded, cut, and applied or printed and mounted to a substrate. You will also be responsible for some aspects of the physical construction and assembling of signs from computer cut vinyl and wide format full-color printouts, which includes proofreading and conducting quality assurance to ensure the accuracy of signs. The other half of the position is as an Inside Sales Representative. In this role, you will be answering phones, answering client emails, building estimates and orders using our CRM online system, and serving as a point of contact for our clients throughout the sales process. You will often be the first person the client encounters; either in person or phone. By understanding both the creative/mechanical process of design and production and the sales process, you will be a valued contact for clients to guide them through the entire experience. The ideal candidate is a creative, self-motivated team player, with attention to detail, who can work in a fast-paced, deadline-driven environment and who is determined to make every project his or her absolute best. Responsibilities Works with co-workers and customers with file transfers, FTP access, photo library options, online proofs, etc. Inspects jobs for accuracy before sending them to the plotter or printer Provides proofs as necessary Maintains accurate electronic and paper record of file storage and disks Follows a layout to place computer-generated vinyl or full-color graphic images on a pre-determined substrate or medium Prepares substrates for application Performs finishing operations such as laminating, encapsulating, and/or mounting of printed pieces Installs signs when necessary Answers phones professionally Returns client emails and assists through sales process Builds estimates and orders for clients Consults with clients both in person and over the phone on design, sales status or any other issue Keep abreast of new technology in the sign industry, including but not limited to AI implementation to sign making efficiency Qualifications High school diploma or GED required; advanced education degree in design/communication preferred but not required Experience as a graphic designer & sign-related production specialist preferred but not required. Adobe application knowledge required; 3+ years experience preferred, but less is ok for the right candidate Strong PC and Mac skills and internet required Strong verbal and written communication skills required Basic math skills (adding, subtracting, multiplying, and dividing whole numbers and fractions and converting fractions to decimals and vice versa) Able to work well under pressure to output high volume, high-quality work Able to stand for long periods of time Able to lift 50 or more pounds occasionally Able to lift 25 or more pounds regularly Must have the flexibility to lean over a waist-high table and use back forth hand motions to apply vinyl letters and graphics to a substrate Able to use, or willing to be taught how to use light power equipment, such as power screwdrivers and power drills FASTSIGNS® of Durham, NC