Guest Relations Coordinator - Sign on Bonus *Potential

Coordinator Customer RelationsHourly Rate: $20.00Job DescriptionUp to $1K Sign-On Bonus Potential*Up to $1000 sign on bonus *potential with 1 year of timeshare experience*Are you looking for a place where meaningful moments are made together?We make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Coordinator Customer Relations, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.Where great benefits lead to a life fulfilled.Competitive PayMedical/Dental/Vision/401K opportunitiesTravel discountsCredit Union MembershipTuition ReimbursementProfessional Counseling & Family SupportGrowth and Development Opportunities*Benefit eligibility will vary by positionAs a Coordinator Customer Relations, a typical day will include:Communicates with preview tour customer via telephone before their scheduled arrival and tour date.You will offer Concierge-style services to guests coming to stay with us on a promotional vacation package.Provides detailed information about property amenities.Engages customers in conversation regarding their stay, property services, and area attractions/offerings.Identifies special customer needs and arranges to have those needs fulfilled upon customer arrival.Addresses customers' service needs in a professional, positive, and timely manner.Guest Experience and Company StandardsWelcome and greet guests and anticipate and address their needs.Interact with colleagues and guests professionally and promptly.Enjoy talking with guests by phone and/or in person with excellent written and verbal communication skills.Always follow company policies and safety procedures.To Become a Coordinator Customer Relations:Available to work a flexible schedule to include weekends and holidays.Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.Lift/Carry/Push/Pull Items that Weigh up to 10lbs without assistance.Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.