Medical Assistant (Float) - Resource Team

Job Details

Job Location: Corporate Resource Team Program - Newport News, VA 23606

Position Type: Full-Time/Part-Time

Job Category: Resource Team Program

Tidewater Physicians Multispecialty Group (TPMG) is actively seeking a Certified Medical Assistant - Resource Team (Float) to provide temporary support to all providers that may require clinical or front office support.

TPMG includes more than 220 primary care, specialty physicians and advanced practice clinicians in more than 85 locations throughout southeastern Virginia. The schedule is full time, Monday through Friday and we offer mileage reimbursement, a progressive career direction, and incentive pay for joining the Resource Team.

• mileage reimbursement
• a progressive career direction
• incentive pay

The ideal candidate is a team player, promotes a positive work environment and provides top-notch customer service. They are flexible, dependable and must possess the following:

• a strong work ethic
• exceptional organizational skills
• ability to work individually as well as with a team
• a keen attention to detail
• strong dedication to offering our patients the best care and customer service.
• a magnetic personality
• a friendly and professional outgoing demeanor

Position Summary

The Certified Medical Assistant I is dedicated to offering exceptional patient care; facilitates the efficient flow of the patient office visit experience while maintaining high quality and compassionate care.

Major Duties and Responsibilities

• Perform patient intake to include medical history with accurate documentation in the electronic health record.
• Patient triage to include vital signs (e.g., blood pressure, pulse, respirations, temperature, height and weight).
• Perform phlebotomy and ancillary clinical kit testing and specimen collection.
• Administering immunizations and variety of injections.
• Maintain temperature logs, QA processes, OSHA policies.
• Ensure accurate performance of EKGs.
• Assisting physician with gynecologic, surgical and wound procedures/exams.
• Completing pharmaceutical prior authorizations.
• Phone triage to include communication with pharmacies for patient medication refills.
• Performing Medicare Annual Wellness Visits.
• Exam room set up/ cleaning/stocking
• Electronic input of patient lab/radiology orders.
• Other duties as assigned.

Compensation starts at $15.00 per hour, with the final hourly rate determined by the candidate's relevant experience and qualifications.

Knowledge, Skills and Abilities

• Knowledge of laboratory techniques to perform routine laboratory tests.
• Knowledge of laboratory equipment and testing to operate, clean and sterilize.
• Knowledge of appropriate medical terminology to communicate with medical and laboratory staff.
• Skill in operating a variety of laboratory instrumentation and equipment.
• Skill in proper reporting of laboratory tests.
• Skill in communicating clearly with diverse publics.
• Skill in appropriately billing orders collected.
• Ability to work scheduled hours as defined in the job offer.
• Ability to work in multiple computer systems effectively.
• Ability to establish/maintain effective working relationships with patients, medical staff and the public.
• Ability to read and understand oral and written instructions and follow written protocols.
• Ability to work independently.

Education / Training / Requirements

• High School Diploma/GED; no experience required.
• Medical Assistant Certification (CMA, CCMA, NRCMA, NCMA, or RMA).
• Current CPR or BLS certificate.

Physical Demands

• Ability to stand and walk for limited periods of time.
• Ability to sit for extended periods of time.
• Ability to climb or balance for limited periods of time.
• Ability to occasionally reach, bend, stoop and lift up to 30 lbs. *
• Ability to grasp and hold up to 25 lbs.*
• Ability to hear normal voice level communications in person or through the telephone.
• Ability to speak clearly and understandably.
• Ability to smell.

Success Factors

• Alignment with Company Mission and Core Values
• Excellent Time Management/Organized
• Open Communication/Positive
• Goal Driven
• Excellent Customer Service
• Juggles Multiple Priorities
• Accuracy and Attention to Detail

All statements are essential functions of the position unless identified as non-essential by an asterisk (*).