Senior UX Designer - Level20

Progressive is dedicated to helping employees move forward and live fully in their careers. Your journey has already begun. As a senior UX designer at Level20, you’ll play a critical role in designing intuitive, internal-facing user experiences for a digital insurance experience. In partnership with the Lead UX Designer and cross-functional stakeholders, you’ll transform user needs, operational workflows, and business objectives into user-centered design solutions across internally developed applications and third-party platforms. You’ll create user/process flows, wireframes, prototypes, and high-fidelity designs that simplify complex operational workflows. In addition, you’ll conduct user research, validate design decisions through user feedback, and continuously refine designs as business needs evolve. At Level20 ( and Progressive’s growth incubator, we fuel growth for the company through the exploration and development of new-to-market products. Our team has the backing of Progressive, which gives us access to a larger resource pool than a traditional start-up. This is a hybrid role in downtown Cleveland, OH (Office Location: 800 W Saint Clair Ave STE 200, Cleveland, Ohio 44113) with free parking. Work-from-home-days are possible for this position (Monday and Friday). Please include your portfolio link or samples of work in your application. Minimum qualifications A minimum of 7 years of experience designing user experiences for digital products or services {OR} Bachelor's degree or higher and a minimum of 4 years of experience designing user experiences for digital products or services Preferred skills Proficiency in Figma; experience creating user flows, wireframes, interactive prototypes, and maintaining a shared design system Experience designing internal-facing enterprise applications that support complex business workflows Experience translating user research and business requirements into user-centered design solutions Strong communication and collaboration skills; experience partnering with cross-functional stakeholders to influence design decisions Strong organization and project management skills, with the ability to manage multiple priorities in a fast-paced environment Compensation $100,000 - $140,000/year Gainshare annual cash incentive payment up to 30% of your eligible earnings based on company performance Benefits 401(k) with dollar-for-dollar company match up to 6% Medical, dental & vision, including free preventative care Wellness & mental health programs Health care flexible spending accounts, health savings accounts, & life insurance Paid time off, including volunteer time off Paid & unpaid sick leave where applicable, as well as short & long-term disability Parental & family leave; military leave & pay Diverse, inclusive & welcoming culture with Employee Resource Groups Career development & tuition assistance Energage recognizes Progressive as a 2026 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership. Equal Opportunity Employer Applicants must be authorized to work for any employer in the U.S. without the need or potential need, of current or future sponsorship for employment. Progressive does not hire candidates with (e.g., F-1 CPT, OPT, or STEM OPT, H-1B, O-1, E-3, TN) statuses for this role. #J-18808-Ljbffr Level20