Senior Customer Success Manager - Cross-Functional Leader
Rocket Software, Inc.
Rocket Software, Inc. is seeking a senior customer engagement professional in the United States to own close-the-loop processes and address customer needs. You will work within Gainsight, leveraging deep product knowledge and cross-functional collaboration to ensure customer inputs are acted upon, while mentoring junior reps and proposing improvements. Experience with Gainsight and a track record in customer engagement are preferred. #J-18808-Ljbffr Rocket Software, Inc.
Vacancy posted 5 days ago
Similar jobs that could be interesting for youBased on the Senior Customer Success Manager - Cross-Functional Leader in New York, NY vacancy
- Broadridge in New York is seeking a Manager, Program Management to lead strategic and operational change initiatives across GSMS. You... ...progress, and provide a clear view of risks and readiness. As a senior PMO member, you will mentor juniors, shape delivery practices,...Senior
- IntegriChain Incorporated is seeking an Agile Program Manager to lead delivery across complex, cross-functional programs within a Scrum-based engineering environment. This role coordinates time-critical initiatives, facilitates Scrum events, and drives performance tracking...Suggested
- ...seeks a seasoned, business-oriented leader to drive high-impact, cross-functional programs aligned with the firm’s... ...growth agenda. The role partners with senior executives across product,... ...senior stakeholders in a dynamic asset management environment. #J-18808-Ljbffr...Suggested
- LexisNexis Risk Solutions is seeking a Project Manager to lead complex government-facing projects, coordinating cross-functional teams to ensure scope, schedule, budget, compliance, and customer satisfaction across initiatives. The ideal candidate will drive project planning...Senior
- BCforward is seeking a Program Manager IV to join our Incentive Program GTM team. The ideal candidate will have strong experience in leading large, cross-functional programs end to end and a proven ability to drive delivery through influence, integrate multi-team workstreams...SeniorRemote job
- ASCAP in New York seeks a Senior Project Manager to drive cross‑functional initiatives from discovery to launch within the Product Team. You will own timelines, risk mitigation, and change management, coordinating stakeholders and ensuring transparency across departments...Senior3 days per week
- Metropolitan Transportation Authority (MTA) is hiring a Senior Director, Strategic Initiatives at our New York... ...financial impact across the agency, partnering with senior leaders to deliver strategic solutions and cross-organizational execution. The role supervises senior...Senior
$250k - $375k
...‑class outcomes. Our cross‑functional platform spans the full... ...(PI), Interim Management (IM), Investment Banking... ...professional growth. The XFn Senior Associate role at... ...directly to senior leaders and play an active... ...mindset Track record of success in high‑pressure,...SeniorInterim roleWork at officeRelocationPortage Point Partners
New York, NY3 days ago$134k - $252k
...opportunities and leave your mark, come join us.THE ROLEAs a Senior Customer Success Manager (CSM), you will serve as a trusted advisor and customer... ...a primary customer advocate and conduit into various cross-functional teams, including Sales, Support, Engineering, and...SeniorWork at officeFlexible hoursPure Storage
New York, NY6 days ago$80k - $140k
...Fortune 500 retail brands on Amazon's marketplace. As a Senior Customer Success Manager, you'll create vendor strategies that directly impact... ...exceptional operational standards. You'll collaborate with cross-functional teams to identify growth opportunities, optimize vendor...SeniorWork at officeLocal areaFlexible hoursAmazon
New York, NY6 days ago- Fresh Prints LLC is seeking a Senior Brand Manager to own end-to-end execution for major campaigns, including on-campus activations, branded events, and recruitment pushes. You will collaborate with Creative, Performance, and Operations to ensure assets are printed, scheduled...SeniorRemote job
$123.1k - $227k
...where humans with agents drive customer success together. Here, ambition... ...and organizational change management. For companies on their Agentic... ....As a Customer Success Senior Manager, you are a key driver... ...by collaborating with a cross-functional ecosystem of internal Salesforce...SeniorFull timeWork experience placementRemote workShift workSalesforce
New York, NY7 days ago$128.2k - $192.2k
...for our people, our customers, and the world around... ...leading AI platform for managing people, money, and... ...Specialized Customer Success team in Workday’s Customer... ...value.Collaborate cross-functionally with Sales, Core... ...a trusted advisor to senior stakeholders across Legal...SeniorFull timeContract workWork at officeRemote workHome officeFlexible hoursShift workWorkday
New York, NY5 days ago$104.33k - $150k
.... The ChallengeWe are looking for a Senior Customer Success Manager to join our Customer Experience team.... ...customers navigate OneTrust Collaborate cross-departmentally to provide product... ...successful engagement across corporate functions (Professional Services, Engineering,...SeniorWork experience placementWork at officeLocal areaWorldwideFlexible hours3 days per week1 day per weekOneTrust
New York, NY6 days ago$123.1k - $273k
...CRM, where humans with agents drive customer success together. Here, ambition meets action... ...to stay agile.As a Customer Success Manager, Senior Manager (CSM, Senior Manager), you... ...methodologies.Experience leading efforts of cross-functional teams to facilitate resolution or...SeniorFull timeWork experience placementWork at officeFlexible hoursWeekend work3 days per weekSalesforce
New York, NY7 days ago- ...business planning and performance management platform built for agility... ...globally. Industry leaders like Unilever, Snowflake, Siemens... ...RoleWe're looking for a Customer Success Operations Manager to own... ...the rhythms, workflows, and cross-functional connections that let the team...SeniorFull timeWork at office
Pigment
New York, NY5 days ago - ...Customer Success Manager Adaptive is a cybersecurity startup on a mission to stop AI-powered cyberattacks. In December 2025, the company... ...fast-paced startup environment. ~ Experience working with cross-functional teams to identify solutions to technical problems and...SeniorWork at officeImmediate startMonday to Friday
Adaptive Security Corporation
New York, NY1 day ago $115k - $130k
Dealpath is looking for a self-motivated Senior Customer Success Manager to join our growing team in New York City or San Francisco. As a Senior... ...to be escalated versus resolved on the spot.Work cross-functionally: Partner with Sales, Marketing, Product, and Leadership...SeniorContract workWork at officeFlexible hoursDealpath
New York, NY5 days ago- ...Senior Customer Success Manager Employees are confused about their benefits, and the leaders funding that second-largest expense often can't tell... ...the team. Partner across functions . Coordinate warm... ...interviews with CSMs and cross-functional partners (90-12...SeniorNight shift
Avante LLC
New York, NY5 days ago - ...Senior Customer Success Manager As a Senior Customer Success Manager at DataSnipper, you will play a pivotal... ...across audit and finance functions. Deliver Strategic Consultative Solutions... ...and business outcomes. Collaborate Cross-Functionally: Partner with Product,...SeniorLive outWork at officeFlexible hours
DataSnipper
New York, NY4 days ago - ...Trusted by industry leaders like Corpay, Worldpay... ...financial systems customers already rely on today... ...Intelligence Top 100 Cross-border Payment... ...strategically driven Senior Customer Success Manager to help our customers... ...Coordinate cross-functional teams to resolve customer...SeniorWorldwideFlexible hoursShift work
BVNK
New York, NY2 days ago - Synterex, Inc. is seeking a Senior Medical Writer to join their team remotely. This role involves leading the planning and preparation... ...CRO/biotech industry. This position requires excellent project management skills, familiarity with regulatory requirements, and...SeniorRemote job
- ...Senior Director of Customer Success About the Company Leading healthcare technology... ...of the customer success function. The successful candidate... ...demonstrating P&L awareness in managing the team. The Senior... ...onboarding to expansion. Cross-functional leadership is essential...Senior
- ...global retail media networks. We are seeking an Account Manager to manage an enterprise client book and drive growth.... ...critical risks when needed, and collaborate with cross-functional teams to maximize client success. Pacvue offers an inclusive culture and opportunities...Senior
- First Advantage Global operating Centre is seeking an experienced Account Manager to nurture client relationships, drive revenue growth, and ensure client satisfaction. You will manage cross-functional collaboration, deliver quarterly business reviews, and oversee contract...SeniorContract work
- ProCareHR is seeking a Customer Success Manager for a fully remote role with 20% travel. You will own post-implementation relationships, drive... ...relationship skills, and experience with CRM systems and cross-functional collaboration. This is a remote opportunity with...SeniorRemote job
$100k
...health outcomes through AI-powered solutions is seeking a Senior Customer Success Manager. This role will manage enterprise accounts and drive... ...Sales for renewal and expansion forecasting and work cross-functionally with Product, Marketing, and Leadership....SeniorWork experience placement- Google is seeking a Technical Program Manager to lead complex, multi-disciplinary programs from start to finish. You will plan requirements... ..., identify risks, manage schedules, and communicate with cross-functional partners. You will explain analyses to executives and discuss...Senior
$120k - $170k
...Role You'll join the Customer Success team as a Senior Customer Success Manager, owning the end-to-end... ...and pursue upsell and cross-sell opportunities through... ...across a cross-functional environment — you don't... ...interview — A senior leader joins to ensure we're holding...SeniorFull timeImmediate start- ..., a New York-based software company for behavioral health clinicians, seeks a versatile leader to tackle the company’s most pressing problems weekly. You will drive cross-functional work spanning sales, operations, product, and strategy, building trusted systems with AI...Work at office
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Senior Customer Success Manager - Cross-Functional Leader. Be the first to apply!
Related searches
- customer success executive New York, NY
- customer success manager csm New York, NY
- client success manager New York, NY
- technical customer success manager New York, NY
- customer success manager New York, NY
- entry level customer success manager New York, NY
- educational customer success manager New York, NY
- enterprise customer success manager New York, NY
- sr. customer success manager New York, NY
- lead customer success manager New York, NY