Manager of Social Services and Care Coordination

Job Description

Job Description

Location: Brooklyn, NY (Fully In-Person)
Compensation: $90,000–$110,000+ annually, commensurate with experience

LaSante Health Center is a growing Federally Qualified Health Center serving underserved and vulnerable communities in Brooklyn. Our Behavioral Health Department provides comprehensive mental health services including psychotherapy, psychiatry, case management, and care coordination. We are committed to removing barriers to care and addressing the social determinants of health that impact our patients’ well-being.

Position Overview:

We are seeking an experienced and motivated leader to oversee and support our expanding Social Services and Care Coordination Department within Behavioral Health.

This is a unique opportunity for someone who is passionate about helping patients navigate challenges related to housing, food insecurity, benefits access, transportation, community resources, healthcare, and other social needs while supporting the infrastructure necessary for a rapidly growing program.

The ideal candidate is both a strategic thinker and hands-on leader who can supervise staff, strengthen community partnerships, monitor departmental performance, and help ensure positive outcomes for the patients we serve.

Responsibilities:

- Leadership & Program Oversight
Oversee the ongoing growth and operations of the Behavioral Health Social Services Department
Support implementation of workflows, policies, procedures, and best practices
Monitor departmental goals, metrics, and outcomes and provide leadership with performance insights
Collaborate with clinical and administrative leadership to integrate social services into patient care

- Staff Supervision
Supervise case managers, and care coordinators
Provide coaching, training, and ongoing professional development
Monitor productivity, documentation, and service quality

- Patient Support & Care Coordination
Ensure patients are connected to appropriate community resources and support services
Oversee referrals related to housing, food assistance, transportation, financial assistance, legal services, and other social needs
Support complex cases requiring multidisciplinary coordination

- Community Partnerships
Develop relationships with community-based organizations and service providers
Build referral pathways and resource networks
Identify opportunities to expand services and improve patient access

- Quality & Compliance
Ensure compliance with all applicable regulations and program requirements
Monitor program performance and identify opportunities for improvement
Participate in quality improvement initiatives and reporting activities

Qualifications:

- Required:

LMSW, LCSW, or related behavioral health/social services degree
Minimum 3 years of case management experience
Minimum 3 years of supervisory or leadership experience
Experience working with Medicaid populations and underserved communities
Strong knowledge of community resources, benefits programs, and social service systems
Excellent organizational, communication, and leadership skills

- Preferred:

Experience in Behavioral Health, Community Mental Health, FQHCs, OMH programs, Health Homes, or Social Care Networks
Experience supporting program operations, workflows, or service delivery initiatives
Experience supervising multidisciplinary teams

What We Offer:
Competitive salary
Health insurance benefits
Paid time off
Collaborative leadership environment
Opportunity to help shape a growing department
Mission-driven work serving underserved communities

If you are passionate about addressing social determinants of health and want the opportunity to make a meaningful impact on the lives of patients and families, we encourage you to apply.