Assistant Manager (Roaming)

Job Description

Job Description

Join Our Team as an Assistant Manager (Roaming)!

Are you an experienced leader with a passion for retail and customer service? Since 2007, we’ve been proudly serving the Tri-Cities area, creating exceptional experiences for both our customers and our team members. We’re more than just a business—we’re a community supporter, partnering with five incredible nonprofit organizations to make a real difference. Now, we’re looking for a dedicated Assistant Manager (Roaming) to join our team and help us continue our mission.

As an Assistant Manager (Roaming), you’ll play a key role in ensuring the smooth operation of our stores across multiple locations. Your leadership and organizational skills will help create a positive environment for both customers and staff. Here’s what your day-to-day might look like:

• Oversee daily operations across various store locations, ensuring consistency in customer experience and team performance.
• Lead and motivate staff, fostering a collaborative and productive work environment.
• Provide outstanding customer service and handle escalated customer concerns with professionalism.
• Manage schedules, track inventory, and ensure efficient time management across locations.
• Support the implementation of company policies and procedures to maintain high standards.
• Act as a liaison between store teams and upper management, ensuring clear communication and alignment.

We’re searching for someone who brings a strong background in retail and leadership, along with a passion for delivering excellent customer service. Here’s what you’ll need to succeed:

• 3+ years of experience in a retail environment.
• Proven leadership experience , with the ability to inspire and guide a team.
• Exceptional time management skills to juggle multiple responsibilities effectively.
• Strong customer service skills to create memorable experiences for our patrons.
• Fluency in Spanish is preferred but not required—it’s a plus that will help you connect with a broader range of customers.
• A proactive, problem-solving mindset and a commitment to excellence.

While we don’t offer additional benefits at this time, we believe in creating a workplace where you’ll feel valued and supported. As part of our team, you’ll have the opportunity to:

• Be part of a company that’s deeply rooted in the Tri-Cities community.
• Work in a dynamic, fast-paced environment where no two days are the same.
• Make a meaningful impact by supporting local nonprofit organizations.

If you’re ready to bring your leadership skills and retail expertise to a company that values community and teamwork, we’d love to hear from you! Apply today to join our team and help us continue delivering exceptional experiences for our customers and staff alike.

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