Account Associate - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
Our agency opened in 2019 and is a strong team of eight built on a foundation of sales, service, and growth. Before becoming a State Farm agent, I had a strong background in sales, which continues to shape our results-driven approach.

I hold a Master’s degree in Business Management from Strayer University, have one son, and stay active as a Division I men’s basketball referee. I’m also a member of Kappa Alpha Psi Fraternity and value both leadership and community involvement. We stay deeply involved in the community through various charitable efforts and local initiatives.

For our team, we offer health benefits, reimbursement for licensing costs, paid vacation and sick time, bonus opportunities, and performance-based perks like additional PTO and incentive trips, including cruises. We also cover the first three months of life insurance.

Our office culture is high-energy, team-oriented, and growth-focused. We’re looking for someone who is outgoing, coachable, and eager to learn—someone who is adaptable, customer-focused, and motivated to grow both personally and professionally as part of a driven team.

ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Cedric Coleman - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.