Case Manager

Job Description

Job Description

At TASC (Treatment Alternatives for Stronger Communities), our mission is to empower people and strengthen communities with impactful services. Since 1976, we have been guided by the belief that every individual holds the potential for positive change. We advocate, support, and most importantly, empower people to break barriers, find recovery, and reshape their destinies. Through Specialized Case Management™, we create a world where recovery, justice, and empathy lead to thriving communities. Our foundation is anchored at the intersection of behavioral health and the criminal legal system. Today, TASC also operates at the forefront of transformative solutions. We are a social impact organization that embodies a future where health, safety and justice is synonymous with hope. We are TASC!

Division Overview: The Housing Division provides safe, affordable housing paired with wraparound supportive services to individuals and families who have experienced chronic homelessness, mental illness, substance use disorders, or other significant barriers to stability. Guided by Housing First principles, the division works to promote long-term housing stability, improve health and well-being, and foster independence by integrating case management, clinical support, and community engagement. Through partnerships with public agencies, funders, and community organizations, the division advances the nonprofit’s mission to reduce homelessness and create equitable pathways to housing security and self-sufficiency.

We are currently looking for full-time – Case Manager
Starting at $44,676 - $47,650; contingent upon experience, education, etc.

Position Summary : Through the Housing Is Recovery program, TASC assists individuals who have substance use disorders or serious mental illness in securing and maintaining stable, affordable housing. Participants receive TASC’s Specialized Case Management™ and access to a network of community services that promote recovery, stability, and independence. By combining safe housing with personalized support, TASC helps individuals build the skills and connections needed to thrive in their communities.

The Case Manager provides specialized case management and care coordination in securing stable housing and accessing essential services. The Case Manager conducts comprehensive housing screenings and assessments of social determinants of health to inform individualized stabilization plans for immediate and long-term goals. The Case Manager works closely with clients to navigate complex service systems and reduce barriers to accessing housing stability. The Case Manager also facilitates timely referrals to community-based providers, behavioral health services, and support programs based on each client’s assessed level of care. All services are delivered with a trauma-informed, person centered approach that honors the client’s personal readiness, and willingness to engage in care and support.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Collaborate with the Housing Network Developer to identify safe, affordable housing options appropriate for reentry clients, including those with complex barriers or limited income history.
• Provide specialized case management services, including interviews and intake assessments, housing and rental eligibility screenings, and the development of individualized housing stabilization plans that reflect clients' reentry needs, goals, and risks. Determine participants rent based on 30% of the income at entrance of program.
• Provides referrals and crisis intervention for the individuals’ identified needs
• Review lease agreements with clients, ensuring understanding of terms, responsibilities, and compliance with any reentry program-specific requirements.
• Educate clients on tenant rights and responsibilities, and facilitate orientation on lease terms, housing policies, and reentry support resources.
• Conduct home visits, NSPIRE inspections and community-based outreach to monitor client well-being, provide tenancy coaching, and assist in resolving landlord or neighborhood conflicts.
• Coordinate referrals to behavioral health, employment, education, legal aid, and wraparound services that address social determinants of health and promote housing retention.
• Assist clients in building financial literacy skills, including budgeting, credit repair strategies, and obtaining credit reports to support long-term stability.
• Support clients through the move-in process, including utility setup or reconnections, coordination of housing start-up kits, and basic household needs.
• Enter accurate and timely case documentation into the ECR database; collect required documentation from clients and service partners for eligibility, assessment, and reassessment purposes.
• Assist with monthly data collection, outcome tracking, and program reporting required by funders and oversight agencies.
• Participate in staff meetings and monthly supervisions, and participate in integrated staffing with individuals receiving TASC services.
• Develops effective working relationships with the internal and external partners

Our Ideal candidate:

• Bachelor’s degree from an accredited college or university preferably in social work, psychology, criminal justice, or related field preferred.
• Minimum of 2 years of case management experience, providing direct client services
• Ability to obtain CADC/CRSS certification within the first two years in the field.
• Knowledge of outreach and /or supportive housing programs
• Skilled in navigating challenging situations involving mental health, housing instability, safety concerns, and conflict resolution with landlords and clients
• Must be able to implement a Housing First Model.
• Demonstrated proficiency in the Microsoft Office suite
• Demonstrated experience in group facilitation
• Ability to support a culture of diversity, equity, and inclusion.
• Ability to take initiatives and have creativeness
• Flexibility in thinking and approaches to leading group discussions
• Excellent verbal, written, and interpersonal communication skills.
• Excellent time management skills with a proven ability to meet deadlines

Our benefits package includes:

• Medical/Dental/Vision/Life Insurance and Flexible Spending
• Paid Leave - Short-term Disability (STD)
• Paid Time Off/Sick Time/ Floating Holiday
• Tuition Reimbursement
• 403 B (retirement plan)

If you are interested in this position, please visit the TASC website at and submit your application online.

TASC welcomes and encourages individuals with justice-involved backgrounds and those with other lived experiences to apply.

TASC is an Equal Opportunity Employer and a Drug Free workplace. The agency does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran or military status or any other protected status in accordance with federal and state law.

Individuals with justice-involved backgrounds or other lived experiences are welcomed and encouraged to apply.