CLINIC ASSISTIVE PERSONNEL - PHYSICIANS CLINIC

Employee Type: Full Time Non-Exempt CRHC is looking for a Full Time (40 hours/week) Clinic Assistive Personnel to join our healthcare team. This position is needed Monday - Friday, rotating hours between 7AM and 7PM. Primary Function Responsible for advancing exceptional care by prioritizing safety and quality in every aspect of patient care. This role enhances patient outcomes, operational efficiency, and overall healthcare standards, ensuring all actions align with CRHC’s philosophy, goals, and objectives. Requirements Qualifications One-year prior experience in healthcare preferred. The facility operates 24/7; however, work schedules may vary based on departmental needs to ensure the highest standard of patient care and operational efficiency. Flexibility will be expected. On‑call availability as needed Weekend and holiday rotation as needed Eligible for shift differentials where applicable Position is classified as non‑exempt and eligible for overtime in accordance with labor laws. Physical Requirements & Working Conditions This position involves a combination of physical activities necessary to perform essential job functions effectively. The employee should be able to: Sit, stand, and walk for varying lengths of time throughout the workday. Lift, push, pull, or carry light to moderate loads, with assistance available for heavier items. Use fine motor skills, including grasping, reaching, and handling equipment or materials as needed. Perform routine movements, such as typing, writing, or handling supplies. Bend, stoop, kneel, or crouch occasionally for job‑related tasks. See and hear well enough to read documents, operate equipment, and communicate effectively. Work in a dynamic environment, adapting to occasional changes in pace or setting. Reasonable accommodations will be considered to support individuals in performing essential job functions. Essential Job Duties & Responsibilities At CRHC, our core values—Compassion, Advancing, Relationships, and Exceptional—drive our commitment to excellent care. As a member of our team, you will embody these values in your daily work by: Compassion : Demonstrating empathy and kindness in every interaction, recognizing the unique needs of our patients and colleagues. Advancing : Embracing innovation, continuous learning, and striving for improvement in all aspects of patient care and team collaboration. Relationships : Building trust through open communication and teamwork, fostering a supportive atmosphere that prioritizes respect and understanding. Exceptional : Holding yourself to the highest standards, delivering superior care, and contributing to a culture of excellence that impacts both patients and colleagues. Prep patient chart for visit Verify pre‑visit labs have been completed. Ensure preventive measures are up to date, inform the provider of needs. If the patient is here for a pre‑op H&P, verify all surgical information is available to the provider. Admission activities Perform admission intake, including chief complaint, vitals, present and past medical history. Document allergies and type of reaction. Maintain patient flow from waiting area to exam rooms and keep patients informed of unexpected waits. Assists provider Collect and prepare specimens for lab tests. Assist with instruments and supplies for procedures. Prep patients for procedures. Prepare patient information for clinic chart. A scribe is responsible for listening, observing, and accurately documenting real‑time interactions between healthcare provider and patient. Complete appropriate exam note, including history of present illness, review of systems, physical exam and plan. Update past medical, family, and social history. Emergency treatment Assist in patient care in an effective and responsive manner as each situation requires. Follow emergency policies, procedures, and protocols in an effective manner. Professional behaviors Remain calm in emergent and stressful situations. Work well as a team member, building and maintaining a climate of trust. Willingly accept responsibilities and cooperate with implementation of change. Adapt to change and workload, and be flexible with changing assignments as needed. Enhance professional growth and development through participation in educational programs and current literature. Demonstrate self‑accountability for professional behaviors. Patient safety and promotion Implement infectious disease controls as appropriate, including isolation procedures, proper use of hand washing and gloves. Follow proper procedures for disposal of sharps and hazardous materials. Utilize proper body mechanics, transfer/lifting techniques, and appropriate equipment to minimize fall risk to patient and injury to self. Inform and involve nursing regarding patient care issues in a timely and appropriate manner. Effective communication Communicate and collaborate effectively with other health team members regarding patient situations, satisfaction needs, and recommendations for meeting identified outcomes. Quality program participation Actively participate in CRHC’s quality program, committees, performance improvement initiatives, and operational support activities. Demonstrate a commitment to quality improvement practices. Regularly attend department huddles. Complete tasks as outlined on the department huddle board. Other responsibilities Perform additional duties as assigned to support the strategic initiatives of CRHC. #J-18808-Ljbffr DeKalb Health