Program Manager
$97k - $145kFull-time
About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 60,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States. It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world. What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. Salary Range:
$97,000.00 - $145,000.00 per year.
Pay Transparency Statement: The base salary range represents the low and high end of the anticipated salary range for this position across our US locations. The "pay scale" provided is a good faith estimate of the range the employer reasonably expects to pay for the position at the time of hire. Actual salary will be determined based on various factors including, but not limited to, the candidate's qualifications, experience, skills, and specific geographic location. Benefits: We offer a comprehensive benefits package including medical, dental, and vision insurance; 401(k) with company match; and paid time off including vacation, sick leave, and holidays. Application Window:
This position is expected to remain open until . We recommend that interested candidates apply within 7 days of the posting date to ensure consideration.
Job Description: So, what does a TaskUs Program Manager (PGM) really do? Think of yourself as the Architect for this strategic account. You are not just building training; you are building the roadmap, the processes, and the team that supports one of the most disruptive technologies in the world. As the Program Manager, you will lead a high-performing team of Sr. Leads and Instructional Designers responsible for developing world-class training content. You are the bridge between the client's complex technical requirements and the creative output of your team. You do not deliver the training; you ensure the content created is accurate, data-driven, scalable, and delivered on time. Your role was designed to map requirements, plan solutions, and successfully execute strategies. Your achievements are gauged not on hours worked, but on the success or failure of projects and launches. You balance the needs of multiple client stakeholders against operational targets while ensuring your team is engaged and performing at a world-class level. Your success is gauged by project success, client satisfaction, and the operational health of your program. You love partnering with people to understand their needs and requirements and come up with creative approaches to make them successful. You care deeply about the overall business and look for ways to add value. You like being part of a team that delivers excellence. You're entrepreneurial and resourceful. You're passionate about making the world a better place. You like being held accountable for your own results. You are also able to balance the needs of your customers against operational targets while at the same time providing world-class service and satisfaction.
$97,000.00 - $145,000.00 per year.
Pay Transparency Statement: The base salary range represents the low and high end of the anticipated salary range for this position across our US locations. The "pay scale" provided is a good faith estimate of the range the employer reasonably expects to pay for the position at the time of hire. Actual salary will be determined based on various factors including, but not limited to, the candidate's qualifications, experience, skills, and specific geographic location. Benefits: We offer a comprehensive benefits package including medical, dental, and vision insurance; 401(k) with company match; and paid time off including vacation, sick leave, and holidays. Application Window:
This position is expected to remain open until . We recommend that interested candidates apply within 7 days of the posting date to ensure consideration.
Job Description: So, what does a TaskUs Program Manager (PGM) really do? Think of yourself as the Architect for this strategic account. You are not just building training; you are building the roadmap, the processes, and the team that supports one of the most disruptive technologies in the world. As the Program Manager, you will lead a high-performing team of Sr. Leads and Instructional Designers responsible for developing world-class training content. You are the bridge between the client's complex technical requirements and the creative output of your team. You do not deliver the training; you ensure the content created is accurate, data-driven, scalable, and delivered on time. Your role was designed to map requirements, plan solutions, and successfully execute strategies. Your achievements are gauged not on hours worked, but on the success or failure of projects and launches. You balance the needs of multiple client stakeholders against operational targets while ensuring your team is engaged and performing at a world-class level. Your success is gauged by project success, client satisfaction, and the operational health of your program. You love partnering with people to understand their needs and requirements and come up with creative approaches to make them successful. You care deeply about the overall business and look for ways to add value. You like being part of a team that delivers excellence. You're entrepreneurial and resourceful. You're passionate about making the world a better place. You like being held accountable for your own results. You are also able to balance the needs of your customers against operational targets while at the same time providing world-class service and satisfaction.
- Assist with onboarding and upskilling new hires
- Manage the project intake pipeline by reviewing incoming requests, identifying gaps, and ensuring all activate projects are assigned to appropriate team members.
- Oversee the end-to-end lifecycle of projects from initiation to completion, maintaining a high-level understanding of active work and resolving blockers or escalations.
- Assign and monitor the completion of RN and SN, ensuring all data entered into tracking tables is complete and accurate.
- Analyze team metrics regarding utilization (Target >85%), idle time (Target <6%), and non-project hours to ensure operational efficiency and data accuracy.
- Conduct deep-dive reviews into Service Level Agreements (SLAs), over-effort hours, and L1/L2 KPI results to identify and address performance trends.
- Lead daily standups, calibration sessions, and weekly leadership meetings to drive team alignment and collaborative problem-solving.
- Execute Quality Assurance (QA/QC) oversight by spot-checking scorecards for Maintenance and New Builds to ensure quality standards are met prior to final delivery.
- Compile and report team statistics and quality data for Quarterly Business Reviews (QBR) and complete Weekly Status (WTS) updates by end-of-week deadlines.
- Serve as the primary point of contact for client communications, responding to inquiries and managing client-requested tasks.
- Support the onboarding of new team members and conduct regular one-on-ones to foster professional development and team stability.
- 8+ years of large-scale project/program management experience.
- 5+ years of experience in Learning & Development (L&D), Instructional Design, or Content Strategy.
- 3+ years of people management experience (specifically managing other leads or creative teams).
- BA/BS degree in Learning Development, Instructional Design, Education, or equivalent practical experience.
- At least 5 years of Instructional Design/ Curriculum development experience
- At least 2 years of experience reviewing the work of others for quality and consistency
- Experience working with fast-paced cutting-edge technologies
- Strong organizational skills.
- Experience with documentation, technical writing, and narrative scripting.
- Tolerance and enthusiasm for working with ambiguity and change.
- Experience with e-learning authoring software; i.e. Articulate storyline, Evolve for course development.
- Proven excellence in developing fully ADA-compliant training deliverables.
- Experience in corporate education
- Experience leading
- Experience identifying training needs, defining, and building scalable training solutions to address the needs of a diverse international audience
- Experience using e-learning tools (i.e. Articulate, Captivate) to create training content
- Experience migrating training courses into Cornerstone or other LMS
- Solid experience planning for and managing several large-scale, complex training projects and coordinating cross-functional stakeholders to deliver quality training materials within deadlines; excellent relationship-building, collaboration, consultation, and influencing skills.
- A team player with a positive attitude; excellent written and oral business communication and people skills.
- Video editing such as Premier, Finalcut, Camtasia, etc.
- Learning Management System - Cornerstone LMS
- SQL queries and visualization of key performance metrics
- Google Docs, Spreadsheets, Slides, Buganizer, Guts in assessments, support, and QA
- B.A. or B.S. in any discipline 8+ years of large-scale project management experience, preferably as the Project Manager 8+ years experience in a highly regulated industry such as aviation, transportation, energy, automotive manufacturing, Autonomous vehicles, or medical services.
- Work Location / Work Schedule / Travel:
- USA - Remote
Vacancy posted 24 days ago
Similar jobs that could be interesting for youBased on the Program Manager in New Braunfels, TX vacancy
$55k - $65k
Peoplelink Group is seeking an Inside Program Manager to oversee our on-site staffing program for a valued client. You’ll lead day-to-day operations, foster client partnerships, and drive performance within a collaborative, high-achieving team. Ideal candidates bring an...SuggestedMonday to Friday- ...SACC Program ManagerManage district SACC program and supervise operations and personnel. Provide leadership to ensure high standards... ...certificatesSpecial Knowledge & Skills:Appropriate leadership skills to manage program and training/evaluating staffKnowledge of using a...SuggestedSummer workWork at officeLocal areaImmediate start
Comal Independent School District
New Braunfels, TX4 days ago - ...Program Director for LifeWise AcademyAs program director, you'll help lead and grow your community's LifeWise program by:Building Community... ...a meaningful missionCommunicate clearly and professionallyCan manage details while keeping sight of the bigger missionThrive in...SuggestedHourly payPart timeLocal areaWeekend workAfternoon shift
LifeWise Academy
New Braunfels, TX10 hours ago - ...INDUSTRY: Construction/Logistics LOCATION: Northeast San Antonio (Cibolo-Schertz area) CONTEXT: The Operational Systems Program Manager is responsible for leading and coordinating operational programs, systems, and process improvement initiatives across a fast-...SuggestedWork at office
PRC Resources
Cibolo, TX8 days ago $45k - $50k
...seeking a Wellness Coordinator based in New Braunfels, Texas. This entry-level full-time role involves coordinating wellness programs, managing event logistics, and supporting vendor compliance. Successful candidates will hold a relevant Bachelor's degree and have experience...SuggestedFull time- ...monitors the Respiratory Therapy Department’s quality improvement program. 5. Monitors and evaluates the use of services, facilities... ...you will need: Baccalaureate degree or five years management experience. Five years clinical experience required. Experience...Temporary workFlexible hours
Methodist Hospital
New Braunfels, TX10 hours ago - ...Opportunity for advancement Paid time off Training & development The Program Coordinator supports the overall success of the center by... ...as needed to support ratios and ensure smooth daily operations Manage center inventory including curriculum materials, supplies, and...
Learning Experience Corp
Schertz, TX2 days ago - ...Program CoordinatorThe Program Coordinator supports the overall success of the center by promoting strong classroom operations, family engagement, enrollment growth, and regulatory compliance. This role works closely with leadership and teaching staff to ensure curriculum...
The Learning Experience
Schertz, TX1 day ago $84k - $126k
...using own judgment or consulting others when needed Supervise and manage associates and leaders in area of responsibility by giving... ...PTO, see . Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club...Full timeTemporary workPart timeLocal area$45k - $50k
...sessions, and materials. Liaise with site-level leadership and program coordinators to gather feedback on wellness services and... ...deadlines for event planning, special projects, and sensitive data management. Ability to maintain confidential work-related information and...Full timeShift workTaskUs
New Braunfels, TX2 days ago- ...Location: 651 N Business 35 New Braunfels, TX 78130 Reports to: Managing Partner Why Join Crunch Fitness - Undefeated Tribe?... ...with strong attendance and member engagement. Schedules and programming run smoothly, with accurate submissions, consistent coverage,...Hourly payFull timeTemporary workSeasonal workLocal area
Crunch Fitness
New Braunfels, TX1 day ago - ...experience, strong technical and leadership skills, and relevant certifications. Key responsibilities include planning work schedules, managing crews, and coordinating emergency responses to distribution issues, while adhering to safety regulations and standards. #J-18808-...
CTwater
New Braunfels, TX5 days ago - ...knowledge of HR functions-including employee relations, performance management, and workforce transitions-with sound judgment and attention... ..., religion, or veteran status in employment, educational programs and activities, and admissions. Employment Eligibility Verification...Work at office
TSTC
New Braunfels, TX1 day ago - ...-time service ~ Low-cost life insurance (up to $400,000 in coverage) ~401(k)-type savings plan ~ Student Loan Repayment Program (up to $50,000, for existing loans) ~ Health care benefits available ~ VA home loans ~ Bonuses, if applicable ~ Most...Part timeWeekend work
National Guard OMD
New Braunfels, TX1 day ago - ...review. Oversee tracking of deal timelines and key deliverables; manage timelines and status to support efficient transaction execution... .... Conduct analysis of complex operations and future capital programs or other assigned projects; prepare reports and deliver...Casual workAfternoon shift
- Simpson Race Products, a racing and motorcycle safety product leader, has an immediate opening for a Product Manager for Simpson-Powersports. This role requires knowledge and understanding of the powersport segment(s). As a Product Manager for Simpson-Powersports at Simpson...Immediate start
- School Bus Route Supervisor Responsible for creating, informing, maintaining, and modifying school bus route schedules. Maintains communication with administrators and parents concerning bus route schedules. Education/Certification: High school diploma or GED, Valid...Work at office
- ...mentoring, small-group facilitation, and collaboration with teachers and staff. The Specialist helps design and deliver development programs, promotes positive behavior, and connects students with resources. MHS offers a nurturing, diverse culture and the opportunity to...
Milton Hershey School
New Braunfels, TX4 days ago - Description Summary: Coordinator Scheduling Operating Room facilitates a welcome and easy access to the facility and is responsible for establishing an encounter for any patient who meets the guidelines for hospital service. The Coordinator ensures that all data entry is...Full timeFlexible hoursShift work
- ...an Licensed Specialist in School Psychology Valid Texas Mid-management or other appropriate Texas certificate and / or experience as... ...education. Licensed Specialist in School Psychology experience. Program Planning Development Manage all initial and triennial...Full timeTraineeshipLocal areaImmediate startWork visa
- Comal ISD School Age Child Care (SACC) New Braunfels, Texas seeks a Site Assistant to support on-site program operations and enrichment activities. You will supervise a small staff, coordinate scheduling, and ensure policy implementation. You will collaborate with the site...
- ...access and establish encounters for patients meeting hospital service guidelines. You will ensure accurate data entry, schedule management, and professional communication with patients, families, physicians, and nurses in a busy operating room environment. This full-time...Full time
$88k - $132k
...Job Description: What can you expect in a "Human Resource Manager" role with TaskUs: The HR Manager role is both a strategic planning... ...and behavior management, and terminations. Help define HR programs to drive a culture of highly engaged employee in alignment with...Full timeWork at officeLocal areaRemote workNew Braunfels, TX20 days ago- ...the development, implementation and administration of departmental operating policies and procedures specific to student behavior management. Coordinate with the safety department to ensure staff receive effective training to maintain student behavior to create a safe...Full timeWork experience placementWork at officeImmediate startWork visa
- ...compliant receipt and inspection of incoming waste. You will verify profiles, acceptance criteria, and compatibility before on-site management, supporting regulatory compliance and environmental stewardship. Working with Operations, Transportation, and Customer Service,...
- ...seeking a part-time Coordinator of Religious Education based in New Braunfels, Texas. This role involves applying parish catechetical programs including elementary education, confirmation preparation, and youth ministry. The ideal candidate will be bilingual, have...Part timeFlexible hours
- ...Coordinator to execute, and increase performance of our sponsorship program across motorsport, automotive events, and creator or athlete... ...partners and their representatives (including agents, managers, and team personnel), ensuring clear communication, timely follow...Full timeContract workTemporary workFlexible hoursWeekend work
- ...-term career development across 35+ locations.As an Operations Manager, you will be responsible for overseeing all transportation and... ...assignments at a high level of quality.Ability to learn company software programs used for routing and billing.Why Join SharpsSharps Medical...Work at office
Sharps Medical Waste Services
New Braunfels, TX10 hours ago - ...coordinates, develops, and implements clinical pharmacy services and programs for the San Antonio market working in concert with the... ...system levels as well as experience with pharmacy operations management, financial management, staff development, student and resident...Flexible hours
- ...setup and maintenance, and monitoring patients under supervision. The ideal candidate is enrolled in an accredited respiratory therapy program, demonstrates strong communication skills, and thrives in a collaborative, fast-paced environment. Join our supportive, inclusive...
Methodist Healthcare
New Braunfels, TX11 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Program Manager. Be the first to apply!
