Data Integrity Specialist

Our goal at FedPoint is to foster an engaging environment for our employees that promotes career growth and supports a work-life balance. From professional development to wellness programs to volunteer opportunities, we have created a culture that puts our employees on a positive pathway to success. About FedPoint FedPoint creates and operates digital benefits marketplaces that make it easy forour millions of federal and military customersto understand, select, and use their benefits.A subsidiary of John Hancock Life & Health Insurance Company, FedPoint was founded in 2002 and is headquartered in Portsmouth, NH. Our mission Create and deliver world-class benefits experiences for our customers, clients, and business partners. Are you passionate about data integrity and analysis? Join our dynamic team and help shape the future of reporting! At FedPoint , we are looking for a Data Integrity Specialist to play a key role in maintaining accurate, insightful, and timely data reporting for our diverse range of stakeholders. This is an exciting opportunity to make an impact through your analytical skills and contribute to our business success. About the Role: As a Data Integrity Specialist, you'll be responsible for managing data collection processes and maintaining the accuracy of key performance metrics. You will work closely with business owners to resolve discrepancies, create reporting templates, perform trend analysis, and provide valuable insights that will guide decision‑making at all levels of the organization. You will: Administer data collection for recurring metrics and resolve any discrepancies with business owners. Create and update reporting templates, ensuring accuracy and consistency. Perform quality assurance checks to ensure data integrity and conduct trend analysis to identify insights. Draft business requirements and recommend improvements for data gathering and reporting processes. Key Responsibilities: Data Integrity and Quality Assurance (50%) Manage data tracking, reconcile moderate data sets, and resolve issues with business owners. Perform audits of performance metrics and elevate significant findings. Develop and maintain reporting templates. Ensure timely and accurate reporting of key metrics. Analysis (40%) Analyze data trends, report findings, and provide narrative analysis for business reviews. Respond to ad hoc data requests, fulfilling simple data requests and collaborating with senior analysts. Data Security, Training, and Documentation (5%) Ensure data security and documentation standards are met across SharePoint sites. Contribute to team training and update existing procedures. Projects and Change Management (5%) Assist in recommending and implementing improvements in reporting processes. Support projects as assigned to ensure timely delivery of reports and data analysis. What We’re Looking For: Education and Experience: High school diploma or equivalent required; college or certificate course work in accounting, business, or related field preferred. 1+ years' experience handling performance measurements such as Key Performance Indicators (KPI's), and or other quality assurance measurements and calculations, including performing quality control audits and peer review. 1+ years' experience performing data analysis, using data visualization to convey findings; experience narrating findings a plus. 1+ year in a benefit administration or other operational setting a plus. Experience working to business requirements preferred. Experience working in a project planning environment a plus; demonstrated ability to work toward specific milestones and meet deliverables. Location: Portsmouth, NH - Hybrid Role Schedule: Hybrid 2 days in the office, 3 days telework - Monday-Friday What to Expect on Pay: The salary range for this role is $24.14 - $32.66 per hour. We've shared the full range to stay transparent - but most new hires join us between the minimum and the midpoint, depending on skills and experience. Final compensation is based on a mix of factors including qualifications, experience, and education, as well as internal equity and budget considerations. Why Join Us? At FedPoint, our mission is to create and deliver world-class benefits experiences for our customers, clients, and business partners. We offer a dynamic work environment where innovation and collaboration are encouraged. You'll have the opportunity to make a significant impact while honing your skills and advancing your career. In addition to working for a company with great people and an excellent reputation, what's in it for you? Generous 401k plan: 100% match of employee's contribution, up to a maximum of 6% salary, vests immediately. Bonus Opportunity: Qualifying employees can earn up to 7% of their salary, based on company performance. (Inquire about eligibility with our recruiter) Lots of paid time off: 3 weeks' vacation, 7 sick days, 3 personal days, and 12 paid holidays! Competitive benefits include health, dental, vision, disability, life, legal, flexible spending account (FSA) and Health Savings Account (HSA) options. 6 weeks fully-paid parental leave Tuition reimbursement program to support career goals. Corporate giving and matching gifts program. Volunteer program: Paid time off to volunteer and company-organized volunteering opportunities. A wide variety of personal, professional, and career development programs. Comprehensive wellness program offering a variety of resources and activities to help support your well-being in the following areas: career, financial, mental, emotional, physical, social and community. All offers of employment with FedPoint are conditional upon satisfactory completion of a pre‑employment background check. FedPoint is an equal opportunity employer as to all protected groups under applicable federal, state and local laws, including protected veterans and individuals with disabilities. #J-18808-Ljbffr FedPoint