HR Generalist

Providing Tier 1 support for employees system-wide, the full-time Employee Resource Center Associate will respond to inquiries regarding personnel actions, benefits, and other employee concerns while ensuring a professional and friendly service in a remote setting. Key responsibilities Serve as the primary contact for employees and management regarding inquiries about personnel actions, new hire paperwork, and benefits Project a friendly and professional image while handling employee concerns Review multiple data points to provide accurate information and adjust notes based on daily changes in benefits, contracts, and policies Required qualifications Vocational business training or college coursework; AA degree preferred Minimum three (3) years of experience in a Human Resources department or healthcare administration Experience in service or call center support, with leadership experience considered in lieu of HR experience Familiarity with employee benefits, policies/procedures, and union contracts preferred Experience in a healthcare environment and with computer software applications or high-volume call centers preferred