Store Manager

Store Manager

Are you reliable, energetic, and motivated? Do you maintain a cheerful, friendly attitude and exhibit exceptional customer service skills?

Join Poke House, where we capture California's adventurous spirit in every delicious poke bowl. Our ingredients are top grade, our fish sushi-grade, and our commitment to the environment unwavering. As a Store Manager, you will lead a team, ensure a positive guest experience, and enjoy competitive compensation and perks.

The ideal Poke House candidate will:

• Be reliable, energetic, and motivated
• Maintain a cheerful, friendly, and enthusiastic attitude
• Exhibit exceptional customer service skills
• Lead a team and foster positive relationships
• Maintain a professional appearance
• Adapt to a fast-paced, dynamic environment
• Communicate clearly and follow instructions
• Understand and adhere to all Poke House rules and regulations

Expectations & Responsibilities:

1. Ability to remain calm under pressure and stressful situations
2. Ability to work a rotating schedule as needed
3. Create and publish schedules every week
4. Conduct and send reports to the leadership team regarding sales, labor, and progress of the store
5. Oversee employee training, and, when necessary, termination of employees
6. Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas
7. Ensure compliance with operational standards, company policies, federal/state/local laws, and ordinances
8. Conduct product quality checks by taste testing and inspecting food to ensure the quality of food is consistent and up to standards
9. Maintain a professional restaurant image such as proper staff presentation and appearance standards
10. Complete vendor and inventory ordering of products
11. Ensure a positive guest experience
12. Complete employee quarterly performance evaluations
13. Announce operational and procedural changes
14. Conducting monthly store meetings

Requirements:

• At least 21 years of age
• Requires 1 year of Restaurant Management experience (2 years preferred)
• Be available to work at least 5 days a week | Full Time
• Open and flexible availability required (variable hours/days, including nights, weekends, and holidays, as needed)
• Be available to cover shifts when call offs occur
• Be able to communicate in the primary language(s) of the work location
• Complete Manager Serv Safe certification within 90 days of employment (Poke House will provide paid training and exam)
• Physical requirements: Long periods of standing, walking, and lifting (up to 25 lbs)

Poke House Perks:

• Competitive Compensation
• Annual Raises
• Flexible Scheduling
• 401k
• Employee Meals at a discounted rate
• Referral Bonuses
• Company Dinners

Work schedule:

• Weekend availability
• Day shift
• Night shift
• Holidays
• Overtime

Benefits:

• Paid time off
• 401(k)
• Employee discount