Quality Manager

Location: Kansas City, MO |Pay: 65-80k Salary Are you a quality leader ready to drive operational excellence in a fast-paced manufacturing environment? We are looking for an experienced Quality Assurance Manager to oversee our QA team, champion an organization-wide culture of continuous improvement, and maintain strict adherence to ISO 9001:2015 standards. You will lead quality systems, manage internal and external audits, resolve non-conformances, and partner closely with Production and Supply Chain leadership to ensure our products exceed customer expectations. Key Responsibilities ISO 9001:2015 Leadership: Serve as the on-site lead for surveillance and re-certification audits. Develop, implement, and maintain QA systems, procedures, and internal audit training. Team Supervision: Mentor, supervise, and develop the QA Inspection team, including performance reviews, coaching, and workload management. Corrective Action & Problem Solving: Analyze non-conformances, issue Corrective Action Responses (CAR), monitor implementations, and verify long-term effectiveness. Customer & Client Alignment: Ensure technical specifications meet client expectations, investigate customer complaints, and coordinate swift resolutions. Regulatory & Agency Oversight: Manage compliance tracking, approval systems, and delivery monitoring for contract and governing agency deliverables. Quality Maintenance: Oversee documentation, quality control logs, and equipment calibration. What We Are Looking For Education: Bachelor’s degree preferred but not required. Experience:2–5 years of QA experience in manufacturing/operations, with 1+ years in a supervisory or managerial role preferred. Expertise: Hands-on experience with regulatory audits, compliance standards, and statistical analysis. Skills: Proficient with MS Office and Quality Management Systems (QMS). Solid analytical, communication, and team leadership abilities. Physical & Environment: Ability to occasionally lift up to 35 lbs in a manufacturing facility setting. salary: $65,000 - $80,000 per year shift: First work hours: 8 AM - 4 PM education: High School Responsibilities Quality Management Systems & ISO Compliance: Develop, implement, and maintain company QA systems and procedures. Serve as the primary on-site lead for ISO 9001:2015 surveillance and re-certification audits to ensure process adherence across all departments. Audit Leadership: Lead internal and external quality audits, and train internal auditors to ensure organizational readiness to industry standards. Team Leadership & Management: Supervise, mentor, and develop the QA Inspection team. Conduct annual performance reviews, handle employee relations matters, and oversee team timecard approvals. Non-Conformance & Corrective Actions: Analyze non-conformances, document Corrective Action Responses (CAR), monitor implementation, and measure long-term results to prevent recurrence. Customer Quality & Complaints: Ensure customer requirements and technical specifications are accurately met. Analyze customer quality complaints and coordinate cross-functional resolutions. Cross-Functional Collaboration: Partner with Production and Supply Chain teams to resolve active quality issues, assist with new and existing product specifications, and recommend process improvements. Government & Agency Compliance: Manage tracking, monitoring systems, and approvals for planned deliveries of contract/governing agency product lines. Recordkeeping & Equipment Calibration: Oversee maintenance of quality records, compliance logs, documentation, and the proper calibration of testing equipment. Skills Product Inspection ISO Quality Control Qualifications Years of experience: 2 years Experience level: Experienced Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility). This posting is open for thirty (30) days. #J-18808-Ljbffr